V R Della Infotech Inc
Location
Waukesha, WI | United States
Job description
Description:
Note- this job is 100% on site, local candidates to Waukesha, WI only.
Title Technology Support and Operations Specialist( Use this job title when recruiting, not Field Glass title)
Number of Leased Workers needed 1
Tentative start date asap
Tentative end date six months possibly longer if good fit.
Work shift (days/times) 1st shift Monday through Friday 40 hours
Work Location GE HealthCare Institute N16W22419 Watertown Rd. Waukesha, WI 53186, 100% onsite at this address.
NTE Bill rate BR/hour( do not submit over this BR) 40% max mark-up
Travel Required (% of travel) none, just to office fives days of week.
Is this a temp to perm position temp, possibly hire on if that is available for BU.
Role Purpose/Summary
As the Technology Support and Operation Specialist, you contribute operations information and support Virtual training tablets and Digital studios and the digital need of the internal team; resolve problems; identify trends and advance the digital studios and virtual training delivery tools.
Essential Responsibilities
Ship, configure, troubleshoot, and verify connectivity of Digital Expert products.
Manage inventory of Virtual training tools/tablets.
Assist in supporting the internal teams technology needs and troubleshooting issues with the Digital Studios.
Help manage and update Virtual team s A/V and product assets.
Support internal training events/conferences with A/V support.
Identify and troubleshoot team member A/V issues to find innovative solutions.
Act as liaison to distribute A/V and technical updates to cross functional teams and other segments.
Required Skills/Abilities
Proficient in Microsoft Office Suite or similar software
Self-management and organizational skills.
Familiarity with networking in information technology
Extensive knowledge and troubleshooting expertise of A/V equipment and production hardware and software.
Excellent proactive communication skills.
Ability to develop, set, and execute priorities and approaches to meet objectives.
Experience with production and multi-media tools.
Qualifications/Requirements
BS/BA or Technical degree in AV support or equivalent or 3 years of experience in related field
Comfortable interacting and presenting in the virtual environment
Driven by advancements in the role of technology to promote new methods of remote sessions
Troubleshooting and problem-solving skills from a remote environment
Interpersonal and telephone communications skills with exceptional professional disposition and demeanor
Desired Characteristics
Bachelor s degree
Experience with multimedia broadcasting software and tools
Familiarity with Computer networking and Virtual Machines
3+ years GEHC experience in customer facing role(s)
Demonstrated ability to work independently as well as with a team
Ability to energize, develop, and build rapport at all levels within an organization
Strong communication and clear-thinking skills with the ability to synthesize complex issues into simple messages
Knowledge in production and multi-media tools (HD cameras, production, and conferencing software)
Experienced in demonstrating products and solutions to a variety of audiences
Additional Details
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