Development Manager for Marketing Communications and Fundraising

Location

Lancaster, CA | United States

Job description

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.

MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth.

MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.

MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek.

MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

Development Manager

$66,560 - $67,500 per year

(The actual compensation will be determined based on experience and other factors permitted by law.)

Summary: Reporting to the Chief Development Officer, the Development Manager will focus on building and strengthening MHALA’s relationships with various community stakeholders who work and reside within the Antelope Valley (AV) and neighboring North County regions. This position will also contribute to the daily functions of the Development and Communications teams to help move mental health forward and expand our fundraising, marketing, and community support efforts throughout Los Angeles County.

Essential Duties and Responsibilities: This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the Chief Development Officer. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position nor cause undue hardship to the Agency's operations. MHALA is an equal-opportunity employer and service provider. The Agency will consider individuals with a criminal history.

Community Partnerships

• Stay current and informed about relevant mental health trends, news, and local events to identify potential partners and maximize MHALA’s funding and outreach opportunities.
• Initiate and/or participate in community, regional, or statewide groups, task forces, and meetings related to MHALA’s mission.
• Develop strategies to engage key decision-makers, donors, and supporters within the community to grow MHALA’s presence and leverage funding.
• Cultivate and steward relationships with new and existing donors, funders, and agency partners.
• Work closely with the Vice President of Administration, North County, and meet regularly with all MHALA programs in the AV and North County to better understand capacity and funding needs.
• Take a lead role in all planning efforts for external-facing events throughout the AV and North County regions.
• Occasionally attend evening or weekend meetings, projects, or activities as needed.
• Craft high-impact presentations, memos, proposals, and other documents that advance the goals and strategies of key initiatives and partnerships.
• Serve as the initial contact for all external community and development-related email inquiries and schedule meetings or next steps, including the Communications team, as needed.
• Assess and present to the Chief Development Officer whether external events and partnership requests are aligned with MHALA’s mission.

Fund Development

• Provide support for diverse fundraising initiatives with various revenue streams, including individual donors, foundation grants, and special organizational events.
• Assist the Chief Development Officer with researching and preparing grant proposals and corporate sponsorship requests.
• Collaborate with the Director of Donor Relations to record donations, draft general correspondence, and prepare thank-you letters and donor packets.
• Provide monthly, quarterly, and annual benchmarking reports to evaluate fundraising outcomes.
• Contribute to all development activities, including developing multi-channel fundraising initiatives through annual fundraising appeals, events, and campaigns (including digital campaigns, social media, direct mail, crowdfunding, and other channels).

Communications

• Engage in weekly staff meetings with the Development and Communications teams to align fundraising and messaging efforts.
• Work with the Communications team to acquire videos, photos, and other content from AV and North County programs for emails, newsletters, and social media.
• Coordinate with the Communications team to produce marketing, fundraising, and event-related materials, including e-blasts, newsletters, annual reports, flyers, website, and social media posts.
• Work with Development and Communications teams to create compelling external communications and strategic storytelling for fundraising and community engagement initiatives.
• Cultivate a positive organizational reputation with funders, decision-makers, and the communities MHALA serves.

Volunteer Program

• Work with the Director of Donor Relations to create and manage volunteer opportunities and protocols.
• Help recruit and process applications for the volunteer program.
• Assist with organizing volunteers for agency projects.

Position Requirements

• Excellent written and verbal communication skills.
• Excellent time management, organizational, critical thinking, and problem-solving skills.
• Must have attention to detail.
• Great customer service skills and ability to maintain a consistent, high level of service.
• Must have the ability to multi-task, manage multiple projects, and establish priorities without losing productivity.
• Internet research abilities.
• Maintain a professional appearance and demeanor at all times.
• Must function well in a team-oriented approach to member services.
• Proficient in computer applications, including Raiser’s Edge, Microsoft Word, Excel, PowerPoint, and Outlook.
• Accurate typing at 25-35 wpm.
• Good working knowledge of all basic office machines, including standard telephone switchboards, photocopiers, fax machines, postage meters, PCs, scanners, printers, etc.
• Driving with a current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, and the ability to be insured by MHALA liability insurance are conditions of employment.
• Flexible work schedule, including evenings, weekends, and holidays
• TB clearance and annual retesting are conditions of employment.
• COVID-19 vaccination is a requirement of this position. Accommodations will be considered upon proof of a legal exemption.

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Salary