Service Greeter - Automotive
Location
Clearwater, FL | United States
Job description
Bring your friendly disposition and smile with you to work as a Service Greeter at Crown Acura!
As part of the Crown Automotive Group Team, you’ll be performing a variety of duties as assigned in a support capacity for our Service Department and customers.
Customer Service experience is a PLUS, but not necessary.
Your overall willingness to assist the Crown service team AND our customers is #1!
This could be the start of a GREAT, LONG-TERM career with Crown Automotive Group as we prefer to promote from within. MANY of our current General Managers started in a similar way!
Here's some of what we offer:
- Competitive pay
- Medical, dental and vision insurance
- Paid Time Off (PTO)
- Short- and long-term disability coverage
- Life insurance
- Flexible spending accounts
- 401K w/ company match
- The stability of an established company
- Opportunity for growth and advancement
- Opportunities to serve your community
Apply today to join the team and build a rewarding new career with the Crown Automotive Group!
Duties Include:
- Escort customers to appropriate, Service Advisor, waiting area or Parts/ Service Dept. as needed.
- Verify appointment details
- Prioritize customers waiting to have their repair order written
- Greet customers returning to pick up their vehicles
- Ensure coffee and refreshments are stocked
- Keep the customer lounge area neat, clean, and orderly
- Periodically, check tidiness of areas including restrooms
- Run errands, pick up or deliver customers, etc.
- Keep service drive clear by parking cars (once repair order has been written) in appropriate areas and placing keys on board in tool room.
- Develop and maintain a high level of cooperation with your co-workers.
- Communicate areas needing improvement to the Service Manager.
- Complete all directives of your Service Manager.
- “Seize the Moment” and provide excellent customer service at every opportunity.
- Attend department meetings as requested.
- Report any safety issues immediately to management.
- Comply with all policies as described in the “Crown Employee Handbook.”
- Other duties may be assigned, based on company needs.
No Experience Required - A POSITIVE ATTITUDE is a MUST!
Qualifications:
- Ability to interpret instructions in all forms (written, verbal, diagram or schedule format)
- Ability to drive Automatic AND Standard Cars is preferred
- Current State Driver's license and ability to meet U.S. employment and Crown's eligibility requirements (Background Check/Drug Screen)
- Professional appearance and pleasant demeanor at all times with an ease in communicating with our customers and co-workers
If you meet our requirements and people have told you that you have a WELCOMING personality, APPLY NOW to be considered for this position on our team!
EOE/DFWP
Why choose Crown?Crown Automotive is family owned since 1969.
We care, and it’s important for us to support our community in a big way like Habitat for Humanity, Pinellas Education Foundation, Feeding Children Everywhere, John’s Hopkins All Children’s Hospital, the National Pediatric Cancer Foundation and H. Lee Moffitt Cancer Center, to name a few.
We’re the official automotive dealers of the Rays and the Tampa Bay Lightning. Recognized as a Top Workplace in 2021 through 2023 by the Tampa Bay Times.Crown is an award-winning team in the constantly changing automotive space and a growing company.
We are proud of our company and team!
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