Benefits Outreach Specialist
South Dakota State Government
Location
Pierre, SD | United States
Job description
Job Description
PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 26178
Agency: Bureau of Human Resources and Administration
Location: Pierre or surrounding area
Salary: $20.04 - $22.55/hour, depending on experience
Pay Grade: GG
Closing Date: Open Until Filled
This is a Full-Time 40 Hour Weekly position with the Bureau of Human Resources and Administration - Benefits. For more information on the Bureau of Human Resources and Administration, please visit .
The Benefits Outreach Specialist will engage with and advocate for State employees to provide guidance, education, and assistance for the wide array of benefits offered by the State of South Dakota, creating a culture of world-class customer service.
The successful candidate will be responsible for assisting employees with health, flexible benefits, and account-based savings plans, along with being able to assist with general information about the State's wellbeing and EAP programs. Excellent oral and written communication skills are critical for this position, as daily interaction with our customers to provide education and answer complex benefits questions will occur virtually, telephonically, electronically, and in-person. This position will be working with specific agencies to bring value-added education to employees on their benefit features, attending annual benefit fairs, being available virtually and onsite for Open Enrollment, creating presentations, reviewing the BHRA Benefits website for updates, providing suggestions for communications that will further educate employees on their benefits, and outreach to assist newly hired employees with navigating the complexities of their benefit offerings.
Additional duties include, but are not limited to:
- processing new hire and qualifying life events in our HRIS system;
- determining premiums owed or refunded based on the new hire or qualifying life event changes;
- collecting premiums for employees on leave without Pay;
- providing back-up for the Benefits Analyst during payroll cycles.
This position will require travel throughout the State of South Dakota 1-2x monthly or as required; more travel is anticipated leading up to and during our Open Enrollment period in May (25% travel).
The Ideal Candidate Will Have: Knowledge of:
• health, flexible, and account-based benefit plans.
Skill to:
- communicate effectively both orally and in writing;
- maintain a customer-focused mindset;
- effectively work with computer programs including Outlook, Teams, Word, PowerPoint, and Excel.
Ability to:
- stay up-to-date on the benefit offerings provided by the State;
- interact with internal and external customers with tact, professionalism, empathy, and confidentiality;
- learn and operate in HRIS systems;
- work in a high volume, fast-paced environment with tight time constraints and deadlines.
Additional Requirements: To be considered, please attach your resume. This position is eligible for Veterans' Preference per ARSD 55:10:02:08.
The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at . This position is a member of Class A retirement under SDRS.
Must apply online:
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email:
[email protected] "An Equal Opportunity Employer"
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