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Behavioral Health Care Manager | Towson University


Towson University


Location

Towson, MD | United States


Job description

Towson University (TU) is one of the nation’s top 100 public universities. Located north of Baltimore, TU currently enrolls more than 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University values diversity and fosters a climate that is grounded in respect and inclusion to cultivate the intellectual and personal growth of the entire university community.

The Behavioral Health Care Manager provides behavioral health care management and care coordination for Towson University students at the University Health Center. Under the leadership and supervision of the Medical Director, the Behavioral Health Care Manager coordinates, and supports mental health care being provided by the psychiatry and primary care team within the Health Center and will coordinate referrals for clinically indicated services outside the clinic. Additional core functions include participation in the Mental Health Collaborative Care Team; assisting Staff Psychiatrist, Staff Psychiatric Nurse Practitioner, Primary Care Team, and Medical Director with management of complex patients; collaborating with the Health Center, Counseling Center, Student Outreach and Support Team, Case Managers, Referral Coordinators and Providers; places internal and external referrals; ensures appropriate follow up for patients; maintains and gathers medical records; and prepares case reports and summaries as needed. This role will also be responsible for monitoring compliance with required immunizations and tuberculosis screenings for Towson University students. This position coordinates all immunization activities for the University, including gathering compliance data, analyzing data and reporting on findings. Serves as an immunization and tuberculosis risk subject matter expert, and will work with a diverse population of students and families to protect the public health of the University and surrounding communities. This is a 32 hour/week position.

There are four core functions of the position:
1.    Care Management
2.    Immunization and TB Screening Compliance Coordination
3.    Participation on University and Departmental Committees
4.    Continuing Education

Responsibilities and Duties

Care Management:

Provides direct care management and care coordination to TU students at the University Health Center during regular center hours. Communications with students may be in person, virtual, or via telephone. Coordinates referrals to specialists and/or specialty services as needed and as appropriate. Provides ongoing care in coordination with the rest of the Health Center team. Documents within the electronic health record. Systematically tracks patient follow up, clinical outcomes, and treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications; treatment adherence monitoring; and provides brief behavioral interventions. Consults with the Medical Director and/or Staff Providers on complex cases or as needed.  

Immunization and TB Screening Compliance Coordination:

Collects, analyzes, monitors, and maintains compliance data. Prepares reports reflecting compliance data. Understands, interprets, and disseminates knowledge on immunization compliance and tuberculosis risk screening. Evaluates and tracks immunization compliance. Authorized to place and remove holds and fines on student accounts. Communicates with students regarding their immunization compliance status. Problem solves and responds to students, parents and families regarding immunization questions and concerns. Creates immunization appointments, receives, and sends and maintains emails relating to compliance.

Participation on University and Departmental Committees:

Participates in various university committees having a mental health or care management focus. Participates in staff meetings and quality assurance activities, quality improvement projects as assigned, and development of clinical protocols and guidelines. Performs other administrative duties as assigned by the Medical Director.

Continuing Education:

Participates in continuing education to improve knowledge of care management, behavioral health topics, and compliance and satisfy certification and licensure requirements.

Qualifications and Skills

Required:

Preferred:

Salary and Benefits

Starting salary is $53,920. Salary is commensurate with qualifications and experience. Full University benefits that include 22 days of annual leave, up to 15 holidays, personal and sick days; excellent health, life, and retirement plans; and tuition remission. To learn more about our benefits, please click  here . TU also offers a variety of great perks and discounts, which can be found  here .

If you are motivated, innovative and team-oriented, we would love to hear from you.  
For consideration, please submit a cover letter and resume with your online application. 
This position will be open for a minimum of 14 days.  

The safety of our students, faculty, staff, and neighbors has been our top priority and the focus of every one of our decisions since the earliest days of the COVID-19 pandemic. Therefore, the University System of Maryland (USM) has strongly encouraged full COVID vaccination and up-to-date booster shots (when eligible) for all faculty, staff, and students at all schools in the USM as both a reasonable and necessary means of protecting our health and safety. 

About Towson University

The largest comprehensive university in the Baltimore area, Towson University is nationally recognized for its excellent programs in the arts and sciences, communications, business, health professions, education, fine arts and computer information systems. Located in suburban Towson, eight miles north of Baltimore, our beautifully landscaped, 328-acre setting offers a pleasant environment for study and a diverse campus life, as well as easy access to a wealth of university and community resources. Towson University's educational experience branches out to off-campus locations throughout Maryland, including a number of online options. Our many interdisciplinary partnerships with public and private organizations throughout Maryland provide opportunities for research, internships and jobs. Towson University is a founding member of the Coalition of Urban and Metropolitan Universities (CUMU).

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