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Location

Santa Barbara, CA | United States

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Job description

Position

Loro Piana is an Italian luxury Maison established in the mid-1800s known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.

General Purpose of the Position:

We are seeking a Store Manager to join our team at Loro Piana. In this pivotal role, you will oversee daily operations, enhance sales performance, and manage a successful team to deliver exceptional shopping experiences to our clients. Your leadership will contribute to the success of key business initiatives while upholding company standards.

Key Responsibilities

Sales and Business Development

• Oversee sales performance by analyzing key metrics and implementing action plans to optimize business opportunities.
• Act as a brand ambassador and reflect an elevated brand image while managing VIC initiatives.
• Maintain ongoing communication with the store team, retail leaders, and cross-functional partners to ensure alignment on sales objectives.
• Evaluate market trends and perform competitive analysis to identify areas of potential sales growth while leveraging available resources.
• Support in the sales process by ensuring the highest level of luxury service and navigate critical situations with a high level of professionalism.
• Ensure achievement of quantitative targets by analyzing results, verifying monthly activities, and leading team meetings.

Team Management

• Collaborate closely with the Assistant Store Manager to oversee a successful store team by delegating tasks, enhancing product knowledge, and developing service standards.
• Provide effective guidance to all members of the store team to foster professional growth and a productive work environment.
• Participate in the scouting and selection of new team members by collaborating with HR partners.
• Create career development plans and identify opportunities of growth for all team members.
• Lead team meetings to provide store performance updates and emphasize key priorities.

Operations

• Supervise proper shift planning and daily operations such as opening procedures, visual merchandising, and inventory management.
• Enforce labor laws, safety procedures, and sales regulations with the support of corporate partners.
• Oversee proper execution of internal procedures, administrative tasks, and operational activities.
• Ensure alignment of visual merchandising practices with corporate and central guidelines.
• Manage stockroom operations to ensure that inventory is aligned with sales potential.
• Communicate with store team to mitigate potential business risks and threats.

Profile

Skills and Abilities Required

• 5+ years of management and sales experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent leadership, teamwork, and problem-solving skills.
• Strong knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Additional information

What we offer

At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.

Compensation

Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of 140,000 to 170,000 (USD) per year.

EEO Statement

We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.

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Job tags

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Salary