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Location

Sacramento County, CA | United States

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Job description

Job Description and Duties

This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet), where we proudly serve California’s 1.6 million veterans. We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.

CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.

Under the direction of the Deputy Secretary, Veterans Homes Division, the CEA serves as the Chief, Veterans Homes Operations. The Incumbent is responsible for supporting and, as directed, leading ongoing non-clinical operations throughout the Veterans Homes. In coordination with the Assistant Deputy Secretary and the Deputy Secretary, the CEA implements administrative directives and policies for the Homes Division. The CEA determines key milestones for organizational performance and coordinates with other CalVet Divisions to ensure those milestones are met or exceeded. The CEA identifies needs in the Veterans Homes and leverages resources to meet operational demands. The CEA is responsible for oversight of the development of leases and monitors the lease program for effectiveness and adherence to internal and external guidelines. The CEA is responsible for ensuring standardization of CalVet policies and procedures. The CEA is responsible for operational planning for the Homes Division, overseeing data collection and policy review related to maintain the highest level of effectiveness of non-clinical functions. The CEA supervises the Department’s Emergency Coordinator, and therefore oversees the Division’s emergency preparedness and response efforts, when applicable. This may involve performing emergency management duties in an emergency, when needed, to include coordinating and facilitating meetings, creating and managing reports, tracking resources and supplies, advocating for the Veterans Homes’ needs, tracking and reporting costs, and performing other related functions. The CEA represents the Division with the Governor’s Office as well as the Legislature and other stakeholders, serving as a member of the executive team.

You will find additional information about the job in the Duty Statement .

Job Code #:

JC-416614

Position #(s):

830-190-7500-001

Working Title:

Chief of Veterans Homes Operations

Classification:

C. E. A.

$9,755.00 - $11,807.00 A

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Career Executive Assignment - Non Tenured, Full Time

Work Shift:

8:00AM - 5:00PM

Work Week:

Monday - Friday

Department Information

The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 1.6 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life.

Department Website:

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 2/27/2024

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Veterans Affairs

Attn: Tiffany Wagner

1227 O Street, Room 404

Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Veterans Affairs

Attn: Tiffany Wagner

1227 O Street, Room 404

Sacramento, CA 95814

Drop off box in lobby

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications is required. Please see the "Statement of Qualifications" section for more information.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Examination Qualification Requirements

All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.


Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.

General Qualifications

State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.

Knowledge and Abilities

Applicants must demonstrate the ability to perform high administrative and policy – influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:

• Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department’s or agency’s Equal Employment Opportunity Program objectives; and a manager’s role in the Equal Employment Opportunity Program.
• Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department’s or agency’s Equal Employment Opportunity objectives.

These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):

CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.

CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.

CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Leadership – Able to inspire, motivate and guide staff and subordinate managers toward accomplishment of goals.

Vision – Understands the context and mission of the Department, both internally and externally. Aware of critical issues and anticipates future needs. Has the ability to organize for success; understands how to facilitate functional needs and structure to achieve strategic plans.

Teamwork and Collaboration – Actively participates to strategically achieve the Department’s mission and goals and encourages diversity of opinions. Enhances his/her own ability and the ability of others to contribute. Functions effectively in a matrix management approach and collaborates with others to mobilize and manage resources effectively.

Communication – Able to interact and communicate effectively with staff, Executive staff, and control agencies. Understands that people process information differently; takes initiative to build and maintain relationships; and seeks and understands cultural differences. Has clear expression of ideas, thoughts, and expectations. Is an active and empathetic listener; effectively communicates management decisions to staff.

Credibility, Integrity, and Accountability – Models high standards of honesty, integrity, trust, openness, and respect of individuals. Has the ability to make decisions and be accountable for those decisions. Has the flexibility to balance between literal adherence to rules and the use of policy as a guide. Also has the ability to delegate to subordinate managers and staff, provide guidance, and hold them accountable.

Staff Development – Recognizes that people are the Department’s greatest resource. Can clearly identify and define needs of the Department, attract appropriate candidates, and evaluate and select the most qualified. Takes the time to develop and encourage staff and subordinate managers to achieve their true potential. Encourages staff and managers to develop personally and professionally and to participate in decision making.

Creativity and Flexibility – Applies new ways of thinking. Has the ability to solve problems, present new ideas, and develop new approaches to achieve the Department’s mission. Capable of adapting quickly to changing needs.

Diversity – It is important that our management team understand and is sensitive to the diversity of the people we serve. The Department’s management team should also reflect diversity.

Examination Information

If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.

A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.

The results of this examination will only be used to fill this position. Applications will be retained for twelve months.

Hiring interviews for the Job may be conducted with the most qualified candidates.

The examining Department reserves the right to revise the examination plan to better meet the needs of the service, if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service law and rules and all competitors will be notified.

Special Testing Arrangements

If you have a disability and need special testing arrangements, answer the Reasonable Accommodations question appropriately on your Application (STD 678). You will be contacted to make specific arrangements. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this announcement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website:

Human Resources Contact:
Tiffany Wagner
(916) 503-8000
[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
(916) 651-5042
[email protected]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit of complete the SOQ as instructed and/or fail to submit all the required documents may be eliminated from the examination process.

The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than three (3) pages in length, typed, using 12-point Arial font on standard, letter-sized paper with one (1)-inch margins.

• General knowledge of administrative operations necessary to run a health facility or other continuously operating organization.
• Familiarity with state administrative expectations, or similar bureaucratic structures, preferably in the public sector.
• Demonstrated experience with reform and oversight of a complex program or programs.
• Strong leadership and management experience including the ability to set a unit’s goals and expectations, motivate a team, encourage initiative and facilitate independent staff work, and use sound judgment in leading a staff.
• Experience which demonstrates the ability to represent the agency and Secretary before the Legislature; Governor’s Office; Departmental management; representatives of the California Department of Finance, California Department of General Services, U.S. Department of Veterans Affairs, California Department of Public Health, California Department of Social Services, or other regulatory agencies; and other stakeholders or entities pertaining to the Veterans Homes’ programs.

Additional Instructions

If mailing or dropping off your State Application (STD. 678) package, please note position # 830-190-7500-001 in the “Explanations” section of the application form. A complete application package includes: A signed and completed STD. 678, a resume, and a Statement of Qualifications (please see the “Statement of Qualifications” section of this bulletin for details).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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