GALAXIA SOLUCOES MEDIA LTDA
Location
Douglasville, GA | United States
Job description
The Specialist Solution Architect will have a deep and insightful knowledge of technology and industry services surrounding one or more of the following Specialties: Large scale Cloud and Managed Services; IT Security; Data Protection Services; Networking and Interconnection; Professional Services; Hyperscale Cloud. The candidate will have a mastery of their specialty(ies) and their associated components and be considered an industry expert. They will be highly proficient in presenting complex solutions to potential customers, assisting customers and prospects in setting strategic direction, and speaking about concepts, products, and services at Industry Conferences, marketing events, and marketing materials.
The Specialist Solution Architect will have a deep and insightful knowledge of technology and industry services surrounding one or more of the following Specialties: Large scale Data Center Design/Construction; Large scale Cloud and Managed Services; IT Security; Data Protection Services; Networking and Interconnection; Professional Services; Hyperscale Cloud. The candidate will have a mastery of their specialty(ies) and their associated components and be considered an industry expert. They will be highly proficient in presenting complex solutions to potential customers, assisting customers and prospects in setting strategic direction, and speaking about concepts, products, and services at Industry Conferences, marketing events, and marketing materials.
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Key Responsibilities and Essential Job Functions
- Consult with SEs and SAs on specific areas where a depth of knowledge is required on a technology or service. Work on solving complex customer issues and non-standard products and services to assist in a complete and innovative design that will solve customer business issues.
- Support sales and support teams nationally by providing technical expertise and design suggestions for a specified specialty, along with narratives that support the business impact of our recommendations
- Maintain a high level of in-depth knowledge of all product offerings and industry trends, and technologies
- Assist in formal presentations as an industry expert by providing deep-dive solutions and concepts to potential customers.
- Attend technology conferences to represent Flexential and, at times, provide formal presentations on concepts and information in the capacity of an industry expert.
- Consult with SEs and SAs on custom personalization and, where necessary, take a solution through the Technical Design Review process to get approval for the design of non-standard solution components.
- Provide content creation for internal documentation
- Run customer workshops to uncover critical business issues and assist the customer in creating a strategic direction for their IT roadmap
- Attend QBRs and EBRs for existing strategic customers to uncover opportunities and set the future direction.
- Assist in tool development to improve the productivity of the Solutions Engineering and Architecture teams
- Be the focal point in specifically oriented Product Planks to gather information from the field and pass it on to the Product Team to help formulate product direction and improve capabilities.
- Provide training and knowledge transfer for internal Sales and Engineering resources
- Support marketing as a subject matter expert in creating whitepapers, blogs, media responses, and other materials.
- Designated specialty area(s) for the position will be determined by location, market demands, market conditions, and business needs.
- Perform other duties as required and assigned.
Required Qualifications
- 9-11 years of B2B Sales and/or support in the telecom, co-location, and/or managed hosting industry. BS and/or MS in an IT-related industry or equivalent preferred.
- Must be technical, team-oriented, and have a documented path of success and contribution to a growing business in the consulting or managed IT services field
- Must have the ability to consultatively grasp complex technical issues and clearly and simply translate them into technical solutions that address and solve the underlying business needs
- Solid understanding of multi-tier highly available environments based on one or more specialty areas with relation to architecture methodologies, with the ability to suggest optimized infrastructure changes to a given environment and make insightful recommendations towards architecture changes when appropriate
- Must be detail-oriented, organized, driven, and have excellent communication and presentation skills.
- Strong working knowledge of Windows, Linux, and other technically viable Operating Systems
- Strong working knowledge specific specialty area(s) Data Center Design, Construction, and Operations where applicable.
- Strong working knowledge of specific specialty area(s) Power Density, Cooling, Conveyance, Cage and Data Hall materials where applicable.
- Strong working knowledge of specific specialty area(s) Data Center Resilience, Security, and Industry standards or best practices where applicable.
- Strong working knowledge of specific specialty area(s), including cloud platforms and hypervisor technologies (i.e., VMware, AWS, Hyper-V, Azure, Google Compute Platform) where applicable
- Strong working knowledge of x86 enterprise server hardware
- Strong working knowledge of specific specialty area(s), including MySQL, MS-SQL, and Oracle database environments, including familiarity with typical high-availability deployments where applicable.
- Strong working knowledge of specific specialty area(s), including Firewalls, Load Balancers, Switches where applicable
- Strong working knowledge of specific specialty area(s), including security best practices where applicable
- Strong working knowledge of specific specialty area(s), including DR best practices, with the ability to connect specific technical solutions to business impact in a failover scenario where applicable.
- High-energy individual with a positive attitude, good teamwork skills, and the ability to provide an exceptional customer and industry conference presentation experience.
- Credible – as an industry expert in their specialty, customers/prospects will feel the SA truly understands their needs and can provide insight into solutions and plausible alternatives.
- Self-directed, self-motivated, and accomplishment-oriented – possesses the drive and determination to succeed.
- Persistent but pragmatic: willing to be flexible and adaptable to change.
- Quick on feet – can address the challenges presented during sales conversations and provide value consistent with their level of aptitude.
- Easily adaptable to a fast-paced business environment
Preferred Qualifications
- Ability to work in an office environment
- Ability to work remotely when required with sufficient work space, cell phone connectivity, and an adequate Internet connection.
- Ability to use the computer keyboard and mouse for extended periods
- After-hours networking and customer interaction required
- Travel may be required
Job tags
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