Datamanusa
Location
San Bernardino, CA | United States
Job description
Job Details:
Job Title: ServiceNow Project Manager
Duration: 12+ Months (With high Possibility Extension)
Location : San Bernardino, CA (onsite)
Required Experience and Education:
5-8+ years proven project management experience including scope and requirements definition, problem solving and process improvements, leading distributed teams in complex environments such as on premise, cloud, or hybrid.
5+ years leading complex multiple technology platforms and enterprise projects involving business, technical and cross-functional teams.
5+ years end to end experience with large-scale implementation projects utilizing industry standard development and service delivery methodologies.
Proficiency with MS Project, MS Word, Excel, PowerPoint, and Visio
5 years' experience in the Implementation and support of ServiceNow, preferably with several of the following ServiceNow applications: ITOM, ITSM, CSM, HAM, SAM, and Procurement. Ability to recognize personal skills, abilities, limitations, and strengths, taking appropriate action to pursue developmental activities to strengthen skills and experience.
Extensive experience in managing infrastructure and IT operations.
Deep functional and technical knowledge of the ServiceNow platform as well as experience delivering a minimum of two medium to large-scale ServiceNow implementations.
Ability to work in a fast-paced environment and to adapt to frequent change.
Excellent analytical and problem-solving skills.
Strong communication, organizational, analytical, problem-solving, and interpersonal skills that promote teamwork and collaboration. Ability to advocate a creative atmosphere, facilitates productive meetings, and envisions a final product and user adoption early in the design and/or development process.
Ability to develop cooperative relationships to achieve results through a win-win relationship. Ability to establish alliances with other departments and organizations by recognizing dependencies.
Awareness of cultural diversity and can embrace and capitalize those differences; applies knowledge in decision-making process.
Ability to identify project risks by defining risk strategies and developing the risk management plan.
Participates as part of a team, understanding the various work styles of others and their roles on the team. Demonstrates enthusiasm and commitment to the goals and objectives of the team. Seeks help from other team members as appropriate.
Highly Preferred:
Bachelor's degree in Business Administration, Computer Science, or related field.
PMP or equivalent certification.
Previous project management, and public sector program administration and/or implementation experience in a government setting.
General experience in government implementations with work experience
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