Location
Burbank, CA | United States
Job description
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the
storytellers bringing our characters to life, the
creators bringing them to your living rooms and the
dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role... The Director, Infrastructure & Operations is accountable for overseeing end-to-end delivery of Voice and Data Infrastructure services in support of Warner Bros. Discovery production and associated business operations, located within Warner Bros Discovery production locations, core campus’s as well as global offices and remote temporary locations.
In this position, you will work closely within Warner Bros Discovery’s Technology and Operations Teams and be responsible ensuring that the infrastructure needs are fully addressed, from inception to requirement gathering to delivery and ongoing support. The Director, Infrastructure & Operations will also be accountable for ensuring third parties and partners delivery of services are to budgets whilst being timely, all while ensuring that quality and business agility needs are fully addressed.
This full-time position requires a candidate who is confident at communicating effectively to executive management and to a wide, diverse team, is flexible, pro-active, efficient, organized and can work using their own initiative. Additionally, the ability to juggle effectively, project manage multiple tasks and initiatives from multiple individuals and to be one step ahead is essential.
Your Role Accountabilities... - Operational management of technical teams and direction of cross-functional teams / internal partners. Including reporting of service metrics ensuring optimum utilization of resources.
- Development and implementation of service improvements via process or technical initiatives in line with production, divisions, or company strategies.
- Accountable for relevant projects involving services under Director’s remit including but not limited to technical initiatives, business and studio / production modernizations and business expansion.
- Maintain operational relationships with key partners within production, studio operations, internal technical support partners and global operations to understand, deliver and support production and business requirements.
Qualifications & Experiences... - Extensive and proven knowledge of network (LAN/WAN/WLAN) connectivity and support including troubleshooting, testing and application networking.
- 15 years’ + experience of working within technical operations and complex projects.
- Comprehensive experience in a customer service orientated environment and working alongside outsourced technical teams.
- Proven track record of managing staff and teams within a global business.
- Experience of working within a managed service environment.
- Excellent and proven communication skills; both written and verbal.
- Strong background in technical project management
- Demonstrable experience of working within technical environments within a multinational company and outsourced services. in the media sector, preferably working in the film/television production.
- Experience in working within studio environments and associated financial operating models.
Nice To Have Project Management Certification
How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits… In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $145,250.00 - $269,750.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate and you require adjustments or accommodations to search for a job opening or apply for a position, please contact us at
[email protected].
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