Wellmark Blue Cross and Blue Shield
Location
Des Moines, IA | United States
Job description
Company Description
Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!
Learn more about our unique benefit offerings here.
Want to know more? You can learn about life at Wellmark here.
About the Role: In this Administrative Assistant III position, you will support one of Wellmark’s Vice Presidents in our Operations division with complex calendar and inbox management, meeting preparation/coordination (e.g., agendas, minutes, arrangements), travel coordination for internal and external stakeholders, drafting communications, proofreading/editing presentations and materials, assist with onboarding new leaders and other projects as assigned. You'll work closely with Administrative Assistants within the division and across the company to deliver results collaboratively, but you’ll also work independently when appropriate, taking ownership and accountability for your daily work.
Our Ideal Candidate: Loves to plan the work and work the plan. They are tech savvy and can easily learn new systems and programs when needed. They proactively make decisions, improve processes, anticipate needs, and drive plans forward with minimal supervision– they’re skilled at thinking ahead and taking appropriate action. Strong written communication and the ability to craft messaging, and PowerPoint presentations is a strength. They’re also skilled at managing complex calendars due to their keen problem-solving skills and are known for being a trusted partner who can maintain a high level of confidentiality.
We are looking for someone to work hybrid from our Des Moines, Iowa office - 3 days per week onsite (Tuesday - Thursday) Mondays and Fridays remote from home with schedule flexibility as needed.
Required:
Preferred:
a. Customer Service – Provide support to team members, customers, vendors, stakeholders and employees through friendly, professional, timely and accurate response to their inquiries. Where situations allow provide problem resolution, research, and interpretation of departmental procedures, and provide recommendations that proactively support customer satisfaction.
b. Time Data Management - Accurately and effectively perform calendar management by resolving timing conflicts, schedule meetings, prioritize and manage multiple inquiries, handle mail distribution and receipt. Ensure all meeting materials are provided to participants and the necessary equipment is available.
c. Budget - Participate in the budget process for multiple departments to ensure timely completion, including but not limited to planning, data entry, account reconciliation and the timely handling of bills with internal and external customers/vendors.
d. Reporting - Prepare and/or create error free moderately complex documents and materials in a timely manner for internal/external communications. May maintain database(s) including the entry, analysis and the gathering of information to produce reports. Compile data from multiple sources and create sensible charts, graphs, and reports. Exercise solid judgment/discretion in the collection and dissemination of sensitive/confidential information. This could include confidential documents such as business plans, legal actions, personnel information, etc.
e. Administrative Support - Provide moderately complex administrative support to multiple departments including but not limited to answering phones, responding to customer inquiries, data entry, event planning, coordination of travel arrangements, ordering departmental supplies, and assist with intra-department documentation and file management.
f. Project Management – Coordinate and define department projects with emphasis in planning, managing resources, communication of recommendations, and may be responsible for leading project implementation.
g. Other job duties as assigned.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]
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