Electronic Security Specialist, University Police Department

Location

Type, TX | United States

Job description

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work.

UT Southwestern is honored to be a veteran-friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you’ve made to our country. We’re proud to support your next mission.

Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you’ll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

Join UT Southwestern as an Electronic Security Specialist in the University Police Department. This position works under minimal supervision to provide routine and complex technical assistance for programming, upgrades, preventative maintenance, testing and repairs with respect to the Access Control software, database, operating systems, and physical security hardware. Functions as liaison between Access Control and security vendors or campus departments for ongoing and special projects, including ensuring vendors and manufacturers are adequately supported, and can obtain remote access to systems in order to provide any required support. Acts as project manager for small to moderate projects, giving direction to security vendors and other technical support specialists.

Required Experience and Education

High school graduation or GED equivalent and seven (7) years experience in a physical and electronic security environment or Bachelors degree with four (4) years experience in a physical and electronic security environment.

If area of employment requires use of a University-owned vehicle, employee will be required to possess a valid Texas Drivers License, pass a Motor Vehicle Records (MVR) check, and complete drivers training (or van training, if applicable), in accordance with UTS Policy 157, appendix B.

Job Duties

• Maintains, deploys, upgrades, and monitors departmental servers, troubleshoots, and corrects routine and complex system-related problems using server management software and security vulnerability software.
• Resolves complex systems and network problems including coordination between Access Control and components of Information Resources.
• Configures, maintains, troubleshoots, and implements all Network Video Recorders (NVRs) including failover NVRs, Video Management System (VMS) and security cameras on campus. Includes firmware, software upgrades, backups, and patches needed for a working video surveillance system.
• Performs routine and complex programming, upgrades, preventive maintenance, testing and repairs with respect to the Access Control software, database, operating systems, and physical security hardware.
• Evaluates, configures, and resolves system configuration problems and ensures effective use of hardware resources on security and departmental systems, including setting up remote monitoring for critical servers and upgrading firmware, BIOS, and hardware.
• Functions as liaison between Access Control and security vendors or campus departments for ongoing and special projects, including ensuring vendors and manufacturers are adequately supported, and can obtain remote access to systems in order to provide any required support. Acts as project manager for small to moderate projects, giving direction to security vendors and other technical support specialists.
• Installs software, personal computers, printers, and other peripherals as required, with a focus on security systems.
• Establishes, creates, and troubleshoots user permission levels on departmental systems.
• Configures, maintains, upgrades, and troubleshoots 3rd party systems integrated into the security management system (Lenel OnGuard). Includes biometric systems, key management systems, intercom systems, and software interfaces with PeopleSoft HCM/Campus Solutions or other systems.
• Prepares recommendations and obtains quotes for modifications or additions to operating software systems, hardware components, and software applications, with a focus on security systems.
• Maintains and submits various reports, such as equipment failure reports, repair records, and datasheets for the department and Medical Center management.
• May provide working supervision to other Technical Support Specialists; trains, or assists in training new employees; handles day-to-day questions from other Technical Support Specialists.
• Assists with badging station duties as required.
• Performs other duties as required.

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

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