Location
Colorado | United States
Job description
About Wipro
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs.
We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.
We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
· A PROUD HISTORY OF OVER 75 YEARS
· FY22 REVENUE 10.4 BN USD
· WE’RE PRESENT IN 66 COUNTRIES
· OVER 1,400 ACTIVE GLOBAL CLIENTS
Role
Business Analyst - Wireless Consultant
Key Skills
Mobile Products, Product Management, Wireless
Location
Greenwoodvilage , Colorado, United States
Experience
5 Years
Role Description
JOB SUMMARY
This Contract position is responsible for analyzing business operations and recommending solutions to align individual business functions with Spectrum Mobile organizational goals. This position will support a team of Product Managers, focused on delivering the Spectrum Mobile product roadmap. This team is responsible for MVNO evolution and long-term strategic development with Spectrum Mobile’s key Mobile Network Partners in close collaboration with business and technical organizations. Product Management ownership of Charter’s eSIM/pSIM strategy, roadmap, development, and quarterly forecasting. The ideal candidate has a deep knowledge of wireless, cellular (3G, 4G, 5G), broadband, Wi-Fi, or in-home connectivity products, and a vision for how Charter can leverage its strengths in wireless cellular and Wi-Fi capabilities to provide additional value to each customer’s Mobile experiences. Experience with SAFe, Jira, Confluence (Chalk), Tableau, Gherkin a plus.
Determines user needs and requirements and recommends ways to improve process and systems. This role requires understanding of the structure, policies, and operations of an organization, and recommends solutions to improve general business processes and planning. Identifies, documents, reports and tracks issues and defects that do not support peak Customer Experience. Supports the process of translating business needs into formal technical requirement deliverables. The role will report to the Director, Mobile Products, but will operate in a highly matrixed environment with numerous key stakeholders.
This position is eligible to work in a hybrid work model (combination of in-office and remote days)
MAJOR DUTIES AND RESPONSIBILITIES
Develops and maintains detailed requirements for project and development teams describing function, features and user experience for Spectrum Mobile. Define and document customer journeys, customer experiences and processes, KPIs, best practices and measures that are aligned with Spectrum Mobile’s organizational goals. Asserts curiosity to lead activities like Design Thinking, Jobs to Be Done, LBGUPS, and experimentation needed to build Lean Business Case and ongoing, iterative learning to deliver desired outcomes to customers. Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture Partner with technical stakeholders and MNO partner for leadership of Mobile network architecture delivery ensuring alignment with the strategy and requirements Closely collaborate with and orchestrate efforts across functions and teams, including engineering, UX, analytics, research, and product marketing Understand the structure, policies, and operations of an organization, and recommend solutions to improve general business processes and planning Compile, analyze, interpret, and present data related to current and future operation Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes Analyze external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology Perform other duties as requested
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English.
Ability to prioritize and organize effectively.
Ability to work independently, as well as in a collaborative and dynamic team environment.
Ability to handle multiple projects and priorities.
Ability to analyze and interpret data.
Ability to quickly identify business problems/opportunities.
Ability to communicate orally and in writing in a clear and straightforward manner.
Ability to communicate with all levels of management and company personnel.
Ability to manage multiple projects at one time.
Ability to prioritize and organize effectively.
Excellent knowledge of software applications such as Word, Excel, etc.
Qualifications
Bachelor’s degree
Min 5 years of experience in Information Technology
Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.
Telecom Consulting
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