Location
Sioux Falls, SD | United States
Job description
Job Description
We’re different from most banks. Not only do we treat our customers like friends, but we treat our employees like family. The kind of family that receives competitive compensation and benefits—but family nonetheless.
And we think you’ll love our friendly, outgoing, and laid-back work environment, where communication is open and creative ideas are welcome.
We offer a competitive compensation and benefits package.
Plains Commerce Bank is an Affirmative Action/Equal Opportunity Employer committed to providing equal employment opportunity without regard to an individual’s race, religion, color, gender, national origin, ancestry, age, sexual orientation, disability, or veteran status.
Responsibilities of this position include (but not limited to):
- Answer incoming customer inquiries.
- Engage with customers in a friendly and professional manner while actively listening to their concerns.
- Offer support and solutions to customers in accordance with the company's customer service policies.
- Perform data entry to document and update information.
- Perform various administrative duties such as scanning and filing of documents.
- Must be able to communicate effectively, get along with co-workers and deal with colleagues effectively and professionally.
- Practices branch security procedures and protects customer confidentiality and privacy.
Job Requirements
Qualities of the successful candidate include:
-Bilingual abilities are preferred.
-Must be a mature, responsible individual with a professional appearance,
be dependable and take pride in their work.
-Attention to detail is a must in this position.
-General PC knowledge and the Internet is required, must be capable of
accurate typing and learning various computer software programs.
-Familiarization with loan documentation requirements is helpful;
however, loan documentation will be under the supervision of a Mortgage -Banker so detailed knowledge is not a mandatory prerequisite.
-Must enjoy helping customers and fellow employees.
-Must be trustworthy and maintain a high level of confidentiality.
-Must be able to multi-task and work under stress and pressure.
-Must be able to communicate effectively, get along with co-workers and
deal with colleagues effectively and professionally.
Job tags
Salary
