Clinical Practice Supervisor
WMC Advanced Physician Services PC
Location
New York State | United States
Job description
Job Details:
Job Summary:
The Clinical Practice Supervisor is responsible for oversight of practice operations and enforcement of policies and procedures in accordance with all regulatory and organization requirements.
Responsibilities:
- Supervise patient care and operational activities to ensure that the practice successfully supports the organization's mission and vital values.
- Review patient schedule and ensure provider and staff coverage.
- Identify and resolve operational problems and maintain overall patient and work flows.
- Review processes within practice for competencies and identify improvement areas.
- Supervise assigned personnel including hiring, training, payroll reconciliation and yearly performance reviews.
- Responsible for delegating work to assigned staff and achieving workflow standards.
- Provides guidance and support to staff and ensures the work is completed efficiently and correctly.
- Is or becomes a Cerner (electronic medical record used by practice) super-user. Ensure that within Cerner all patient visits are locked and billed, tasks are addressed, patient inquiries are answered, referrals and pre-certifications are obtained and portal inquiries are attended.
- Conduct regularly scheduled staff meetings to inform of changes in the practice’s policies or processes, provide education to staff and allow staff to provide feedback on any areas or issues.
- Review and resolve any insurance, billing, referral or authorization issues.
- Oversee daily payment reconciliation.
- Order and maintain office/medical supplies and equipment.
- Maintain patient confidentiality.
- Provide coverage to front office as needed.
- Perform other related duties as directed or required.
- Provide clinical support when necessary within scope of practice for specific, certified/licensed role (i.e.: Licensed Practical Nurse, Medical Assistant). Clinical support can include
- Review of patient schedule and planning for clinical visits for the day with providers.
- Escort patient to examination/treatment rooms and perform basic intake (i.e.: height, weight, blood pressure, pulse, temperature).
- Document medical history, medication reconciliation and enter information into EMR.
- Perform finger sticks and other outpatient testing.
- Pre-Certify drug refills and provide prescription information as directed by the physician.
- Assist providers with patient visits as needed, including procedures.
- Obtain blood work and specimens from patients.
- Inform patients of test results under direction of the provider.
- Assist patients with coordinating follow-up testing and on-going treatment after review with providers. Assist in coordinating with hospital and other clinical sites for continuum of care for follow-up patient care.
- Prep exam & treatment rooms and ensure that each room is properly stocked for patient care.
- Clean and sterilize instruments and assist in ordering clinical supplies and equipment.
- Assist with scheduling, authorizations, referrals, phone calls and other clerical duties as needed.
Qualifications/Requirements:
Experience:
Minimum of three years medical office management, required or Two years of experience in a practice setting as a medical assistant, required or Two years of experience in a practice setting as a licensed practical nurse, required.
Education:
High School diploma or equivalent, required or Medical Assistants Diploma from an accredited program, required or Completion of an accredited or approved program in Licensed Practical Nursing, required.
Licenses / Certifications:
RMA,(Registered Medical Assistant by ARMA, American Registry of Medical Assistants)/CMA (Certified Medical Assistant by AAMA, the Certifying Board of the American Association of Medical Assistants) or NYS Licensed Practical Nursing
About Us:
WMC Advanced Physician Services PC
Benefits:
We offer a comprehensive compensation and benefits package which includes:
- Health Insurance
- Dental
- Vision
- Retirement Savings Plan
- Flexible Saving Account
- Paid Time Off
- Holidays
- Tuition Reimbursement
Job tags
Salary
