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Technical Support Engineer


TigerGraph Inc.


Location

Redwood City, CA | United States


Job description

TigerGraph is a platform for advanced analytics and machine learning on connected data. TigerGraph's core technology is the only scalable graph database for the enterprise. Its proven technology supports fraud detection, customer 360, MDM, IoT, AI, and machine learning. 
Fortune 500 organizations and the most innovative mid-size and startup companies choose TigerGraph to accelerate their analytics, AI, and machine learning:

We are looking for a highly motivated and experienced Technical Support Engineer to join our US team to support rapidly growing demand from enterprise customers (Global 1000) to deploy TigerGraph’s award-winning graph database platform and solutions. The ideal candidate should have experience with Graph Databases or NoSQL databases, distributed systems, cloud platforms (such as Azure, AWS, GCP), scripting skills, Kubernetes and advanced debugging and troubleshooting skills.

Responsibilities:

Requirements:

Skills & Knowledge:

Support/Operations:

Big Data/Data Ecosystem:

CI/CD Pipeline Integration:

Programming/Scripting:

Customer-Facing Technical Experience:

Technical Skills:

Nice to Have:

The anticipated salary range for candidates who will work in Redwood City, CA is $70,000 - $110,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, type and length of experience within the industry, education, etc. TigerGraph is a multi-state employer and this salary range may not reflect positions that work in other states.

 


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