Location
Round Rock, TX | United States
Job description
Kforce has a client that is seeking a Lab Support Engineer in Round Rock, TX.
Overview:
As a Lab Support Engineer, you will be part of a team that is responsible for running and maintaining a shared lab. The shared lab is a concept to allow the reconfiguration of hardware instead of buying new tools/hardware for every project. In this role, you will be building/configuring systems specific to the project need.
Responsibilities:
- Primary role is to address incoming support tickets and provide quick resolution; Tickets will require finding parts and building server configurations to customer specifications, providing assistance to customers on config related questions, assisting in maintaining lab infrastructure, and working with customers to resolve issues
- Responsible for deployment of new servers and storage arrays
- Lab Support Engineer will monitor and troubleshoot the technical environment for problems and report to team leads
- Maintain a thorough understanding of all documented processes and procedures
- Provide technical assistance and consulting to the users if necessary
- As a Lab Support Engineer, you will complete proactive and preventative system upgrades
- Maintain accurate hardware inventory records
Job tags
Salary
$62 per hour
