GolfJobs
Location
Missouri | United States
Job description
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7 March 2024
Category: Golf Course Jobs
Country: USA
State: Missouri
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Outside Golf Services Lead Attendant
Golf Course in Ridgedale, Missouri is looking for an Outside Golf Services Lead Attendant.
Position Overview:
Responsible for assuring exceptional, world-class service for our guests. This position will help lead our Outside Service Team. Responsibilities include maximizing customer service, training, managing practice facilities and golf cart fleet, opening and closing procedures, and keeping work areas neat and clean. An ideal candidate is someone looking to continue/start a career in hospitality and golf management that is ambitious and willing to take initiative to service our guests.
Essential Functions:
• Provide exceptional service.
• Bag drop attendant.
• Oversees daily practice facility management.
• Initiates contact with guests with a warm welcome and the willingness to assist the guest.
• Must be proactive in anticipating the guest’s needs.
• Must effectively communicate all pertinent information amongst his/her team members and supervisory staff in regards to daily operations.
• Always carries themselves in a friendly approachable manner
• Ability to work well under pressure and balance multiple priorities and assignments.
• Must be highly service-focused with a desire to engage with guests.
• Demonstrated initiative – ability to think, work, and make decisions to solve guest concerns based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.
• Perform all opening and closing procedures
• Maintain high level of cleanliness for all areas within the department
• Report stock levels of guest supplies to manager.
• Adhere to all rules and regulations established in standard operation procedure manual for the Bass Pro Shops.
• Report all incidents of guest dissatisfaction to the manager.
• Report all accidents/injuries that occur on the property through proper channels.
• Assist guests with the highest level of professionalism.
• Be able to lift 50 lbs. occasionally.
• Performs other related duties as assigned.
Requirements:
Skills and knowledge.
Basic Computer Skills – Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
How to apply:
Please apply via the URL provided.
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Job tags
Salary