Kelly Services
Location
Long Beach, CA | United States
Job description
Ready, set, go!Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Claims Manager with one of the world's largest commercial real estate services and investment firm.
Why you should apply to be a Claims Manager:
Pay Rate: $49.00 per hour
Employment Type: Temp to hire
Location: Long Beach, CA
Schedule: Monday – Friday 8:00am to 4:30pm
What a typical day as a Claims Manager might look like:
Supervise multiple teams of examiners, multiple product line examiners and/or several minimum seven technical operations colleagues for a wide span of control.
Delegate some duties to others within the unit.
Identify and advise management of trends, problems, and issues as well as recommended course of action.
Inform management of new procedures and ideas for continuous process improvement.
Coordinates with management projects for the office.
Provide technical/jurisdictional direction to examiner reports on claims adjudication.
Compile reviews and analyze management reports and takes appropriate action.
Perform quality review on claims in compliance with audit requirements, service contract requirements, and quality standards.
Act as second level of appeal for client and claimant issues regarding claim specific, procedural or special requests; implements final disposition of the appeal.
Review reserve amounts on high cost claims and claims over the authority of the individual examiner.
Monitor third party claims; maintains periodical review of litigated claims, serious vocational rehabilitation claims, questionable claims and sensitive claims as determined by client.
Maintain contact with the client on claims and promotes a professional client relationship.
Make recommendations to client as suggested by the claim status and provide written resumes of specific claims as requested by client.
Assure that direct reports are properly licensed in the jurisdictions serviced.
Ensure claims files are coded correctly and adequate documentation is made by claims examiners.
Perform other duties as assigned. Supports the organization s quality programs.
Administer company personnel policies in all areas and follow company staffing standards and training recommendations.
Interview, hire and establish colleague performance development plans.
Conduct colleague performance discussions.
Provide support, guidance, leadership and motivation to promote maximum performance.
This job might be an outstanding fit if you:
Bachelor s degree from an accredited college or university preferred.
Professional certifications as applicable to line of business preferred.
6 years of claims experience or equivalent combination of education and experience required.
2 years claims supervisor experience.
Knowledge of claims management processes and procedures for multiple product lines.
Excellent oral and written communication, including presentation skills.
PC literate, including Microsoft Office products.
Leadership/management/motivational skills.
Analytical and interpretive skills.
Strong organizational skills.
Excellent interpersonal skills.
Excellent negotiation skills.
Ability to work in a team environment.
Ability to meet or exceed Performance Competencies.
What happens next:
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all our recruiters at Kelly will have access to your profile, expanding your opportunities even more!
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Claims Manager today!
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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Job tags
Salary