Knowledge Management Specialist
Location
Bethesda, MD | United States
Job description
GENERAL DUTIES:
- Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.
- Perform quality control/testing and provide feedback on the functioning of web features in displaying content.
- Maintain a well-organized repository and pipeline of content for review and upload.
- Maintain open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
REQUIRED QUALIFICATIONS:
- BA/BS and 3+ years of experience or no degree and 9+ years of experience.
- Entry level experience with Knowledge Management processes and methodologies to include organizational studies and evaluations, system design and procedures, work simplification and measurement studies
- Excellent oral and written communciations skills, to include preparing operations and procedures manuals to assist management in operating more efficiently and effectively.
- Working knowledge of quality control/testing to provide feedback on the functioning of web features in displaying content.
- Excellent process-oriented organizational skills to ensure well-organized repository and pipeline of content for review and upload.
- Demonstrated open communication and effective collaboration with team members and supervisors to enable continuous performance improvement.
CLEARANCE:
- TS/SCI with CI Polygraph minimum
Job tags
Salary