Location
Andover, MA | United States
Job description
CTG is seeking to fill a Mail/Dock opening for our client in Andover, MA.
Location : Andover, MA
Duration : Ongoing contract
Work Hours : Monday to Friday, 8:00am to 4:30pm
Duties:
- Verify and maintain records on incoming and outgoing shipments.
- Prepare items for shipment.
- Duties include shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material.
- Package deliveries, lifting and bending.
- Shipping and Receiving- Able to be on your feet 80% of the time
- Good communication and customer service skills/ Written and verbal
- Self-motivated
- Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting.
- Perform charge-back reporting for postage, air express, local delivery, and faxes
- Perform production mail labeling/mail merge
- Provide mailing address cleanup services (may include use of mail cleansing software)
- Coordinate automated and manual processes for finishing and mailing client materials
- Implement and maintain distribution and tracking systems
- Use of customized software to update/maintain mailing addresses
- Bar code address quality review
- Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations
- Recommend improvements to achieve cost savings and optimize work flow.
- Focal contact for special/unique mailings and shipments
- Use of specialized equipment for material handling if required.
- Receive, sort and process mail documents, packages, and supplies. Notify recipients.
- Deliver and pick-up mail on scheduled runs
- Record & process accountable mail information, maintain logs
- Track, trace, and resolve mail problems with USPS, express and local delivery services.
- Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)
- Perform quality checks on outbound mail
- Validate internal mail addresses
- Bar code address lookup
- Use common mail services including fax, air express, postal services
- Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket
- Barcode tracking or face scanning incoming mail and packages
- Shipping and receiving using automated system to track and manage activity
- Monitor/order/replenish supplies inventory, mail and distribution activities
- Send and receive e-mail messages
- Arrange alternative courier or shipping services to meet customer requirements
- Fully operate, clean and maintain all shipping and mail equipment
- Contact service on mail and shipping equipment if need occurs
Skills:
- Efficient use of tracking software including computer look ups
Experience:
- Previous Dock experience
- Proficient computer skills
- Mail Room Experience
- Printing / Sorting / Mailing
- Customer Service
- Comfortable with technology
Education:
- High School diploma or equivalent
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kimberly Watzek at 716-887-7388 or [email protected] . Kindly forward this to any other interested parties. Thank you!
CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit
Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.
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