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Manager, Salesforce


Austin Community College


Location

Austin, TX | United States


Job description

Manager, Salesforce

Austin Community College

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

Job Posting Title:
Manager, Salesforce

Job Description Summary:
Responsible for operating and improving Salesforce solutions and associated
tools to enable end users throughout Austin Community College (ACC) end
users. The Manager, Salesforce will drive Salesforce delivery and support
and will manage projects, interact with management and other ACC
stakeholders that promote performance, scalability and security.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

1. Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and

procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
2. Manages and leads the Salesforce development team.
3. Collaborates with technology partners to implement and deploy solutions
that include other platforms like AWS.
4. Works with management and stakeholders to define requirements, design
and create new processes roadmap and schedule.
5. Manages third party apps on the Salesforce platform, including
evaluations of effectiveness and cost/benefit.
6. Designs and implements new features; integrates and manages external
applications as necessary.
7. Resolves technical problems with development team.
8. Provides guidance to ensure assigned projects are implemented to
schedule and plan.
9. Creates and maintains declarative configuration including workflows and
approval processes.
10. Coordinates with and advises developers on data quality and
developing automation.
11. Communicates with all levels of IT and keeps management apprised
of issues and concerns.
12. Monitors industry trends and best practices and recommends to
Applications Development Director changes to practices that may benefit
the college policies and procedures.
13. Works closely with stakeholders throughout the College to understand
needs and help solve problems.

Knowledge

Computer programming languages.

Skills

Must possess required skills and be able to explain and demonstrate, with or
without reasonable accommodations, that the essential functions of the job

can be performed.


Technology Skills


Required Work Experience

Preferred Work Experience

Required Education

Preferred Education

Special Requirements

Licenses/Certifications; Other

Salary Range

$79,182 - $113,117

Number of Openings:
1

Job Posting Close Date:
March 22, 2024

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

To apply, please visit:


Job tags

Work experience placementNight shift


Salary

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