HEALTH SUPPORT TECHNICIAN - 64041923

Location

Spring Hill, FL | United States

Job description

Requisition No: 824385 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64041923

 Pay Plan: Career Service

Position Number: 64041923 

Salary: $32,760.00 to $33,500.00 annually 

Posting Closing Date: 03/10/2024 

Total Compensation Estimator 

Your Specific Responsibilities:

This position performs routine healthcare at the Hernando County Health Department. Performs duties appropriate for a Health Support Technician including Greeting and escorting clients, working in the lab and clinic area, and interviewing clients for obtaining pertinent information. Screening and schedules client’s appointments for all medical health clinics. Assisting in preparing client medical records for scheduled clinic visits, obtaining subjective and objective data to document on medical record, assisting providers with patient exams and procedures. Providing laboratory services, such as performing venipunctures, obtaining specimens, performing laboratory tests, and preparing specimens for transport.

Performs clinical duties under the supervision of the clinical supervisor and Director of Nursing. 

Clinic[s]:

1. Obtains heights, weights, measures head circumferences, temperatures, pulse, respirations, blood pressure readings.
2. Performs visual, color and hearing tests and electrocardiograms. 
3. Obtains health history information from client and/or guardian.
4. Completes and/or updates appropriate forms/portions of the electronic health record, i.e. but not limited to Problem List, Medication List, Lead Risk Assessment, Anticipatory Guidelines.
5. Assists providers i.e., MD, APRN, RN, in the physical examination and treatment of clients.
6. Assist providers with case management, reviewing case management folders, ensuring that follow up labs and studies have been completed and that clients have returned for follow up.
7. Set up examination room/clinics, clean and prepare exam rooms between visits.
8. All client care is documented according to local SOP and guidelines.

Responsible for making appropriate copies and attachments for referral to specialists and community partners. Forward prescriptions to Prescription Assistance Program (PAP) staff, as appropriate. Complete appointment slip and billing slips as appropriate.

Laboratory:

Performs phlebotomy and finger sticks as well as other laboratory procedures. Collect lab specimen and serve as backup or as requested in the laboratory, does the following according to TAG/SOP:

1. Perform laboratory tests, i.e., urinalysis (U/A), pregnancy test, hemocults, blood sugars, hepatitis screening, Syphilis (RPR's), Human Immune Deficiency Virus (HIV's), hematocrit (HCT), sickle cell test, PKU's, lead screening, hemoglobin (HGB), and serological testing. Other tests as indicated by medical provider or as changes to gold standards become active. 
2. Performs venipuncture and obtains specimens in proper tubes, use centrifuge, and separate specimens into components as indicated.
3. Maintains a working knowledge of all lab equipment.
4. Responsible for recording and or documenting all results in the electronic health record.
5. Prepare all specimens with proper packaging and mailing for transport to appropriate laboratories.
6. Perform and log results of quality control tests on all equipment, i.e. hematocrit/hemoglobin machine.
7. Monitor and record temperatures of the refrigerator(s) in the laboratory area.

Restocks clinic areas and rooms, maintain par level of supplies. Responsible for ordering all medical supplies for the Brooksville site.

Additional Duties:

1. Review and document receipt of incoming clinic supplies as needed or as requested.

2. Stock clinic[s], exam rooms and lab daily as needed or requested. 

3. Clean clinic areas daily and the lab when assigned.

4. Prepares SHARPS containers/waste management box for bi-weekly disposal. Replace SHARPS containers in clinic areas.

5. Inventory supplies to maintain and restock supplies.

6. Inventory contents of the emergency kit monthly.

Enter FLSHOTS data, including demographics, as needed. Scanning of clinical documents in HMS as needed.

Answer telephone for incoming calls regarding clinics, appointments and programs. Responsible for making appointments, reviewing proper computer screens to determine availability of appointments, and selecting the most desirable time and date. Cancel appointments as requested by client.

Attends and participates in staff meetings, in-services, training, seminars and other professional and staff development activities.

Responsible for securing the designated information set for the purposes of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, which is stored in hard copy or electronic formats.

Performs other work-related duties as needed or requested.

Required Knowledge, Skills, and Abilities:

• Science  Using scientific methods to solve problems.
• Writing Communicating effectively with others in writing as indicated by the needs of the audience.
• Reading Comprehension  Understanding written sentences and paragraphs in work related documents
• Information Organization  Finding ways to structure or classify multiple pieces of information.
• Active Learning  Working with new material or information to grasp its implications.
• Information Gathering  Knowing how to find information and identifying essential information.
• Idea Evaluation  Evaluating the likely success of an idea in relation to the demands of the situation.
• Coordination Adjusting actions in relation to others' actions.
• Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
• Biology  Knowledge of plant and animal living tissue, cells, organisms, and entities, including their functions, interdependencies, and interactions with each other and the environment
• Mathematics Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications
• Chemistry  Knowledge of the composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• English Language  Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• History and Archeology  Knowledge of past historical events and their causes, indicators, and impact on civilizations and cultures
• Computer  Knowledge of computer software including applications

Qualifications:

Experience using computers to document medical care.

One or more years of experience with laboratory procedures.

One or more years of clerical experience working in a medical professional office.

One or more years of experience working as customer service or a reception desk.

Preferred: One or more years of experience with phlebotomy or finger sticks.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the  Healthiest  State in the Nation.

Values:

I  nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

7551 Forest Oaks Boulevard Spring Hill, FL 34606

300 South Main Street Brooksville, FL 34601

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions.

(For more information, please click );

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit  .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit.   Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:  

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. 

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