Quality Assurance Supervisor
Location
Boca Raton, FL | United States
Job description
Who we are:
Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.
Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery.
Overview
- The Quality Assurance Manufacturing Supervisor is responsible for ensuring timely and effective implementation of all company policies, procedures, and activities involved in assuring the quality of manufactured products.
- She/he maintains close working relationships with other department managers and supervisory personnel to meet and maintain product quality, identify, solve, and prevent problems affecting product quality, maximize productivity, and comply with regulatory requirements.
- He/she reports to the Quality & Regulatory Compliance.
Responsibilities
- Supervise and direct quality assurance technicians who are responsible for enforcing Good Manufacturing Practices and other quality-related policies to meet product quality standards.
- Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
- Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
- Follow up with implemented programs (GMPs, Good Hygiene Practices, Cleaning and Sanitation, Pest Control, Equipment Calibration, Organic Certification, etc.) to ensure compliance by all employees and other personnel in the manufacturing facility.
- Assist in the coordination of testing results involving finished products, and packaging components and the appropriate release and hold programs associated with these materials.
- Oversee the “On Hold” product program, including the status, release, and destruction of “Rejected” products.
- Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
- Make proactive recommendations and offer/present solutions to the Quality Systems & Regulatory Compliance Department Management to improve quality and work efficiency.
- Share knowledge, skills, and information with other personnel in the Quality Systems & Regulatory Compliance Department and across functional areas.
- Assist in the implementation of policies, operating procedures, quality systems, and programs that ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.
- Participate in all regulatory, third-party, and customer audits and inspections, and corrective action responses.
- Ensure good performance by quality assurance technicians by mentoring, training, setting expectations, providing accountability, and performing evaluations.
- Maintain a fair and professional work environment that focuses on the business objectives, but also balances quality of work-life factors for employees.
- Attend and participate in all appropriate meetings.
- Perform other duties as directed by the Quality & Regulatory Compliance Director.
Requirements
- Prefer prior experience in FDA-regulated industries and knowledge of ISO and GMP regulations.
- Good understanding of quality testing within the cosmetics and OTC industry including analytical, microbiological, and sensory evaluation.
- Must possess a basic understanding of chemical and microbiological analysis and basic math.
- Ability to work under pressure (in an extremely fast-paced environment), meet deadlines (overtime work required), and make effective decisions.
- Efficient computer knowledge (Microsoft Office applications) and computer-based applications).
- Ability to adapt to changing organizational and operational needs; ability to lead others through change.
- Ability to handle multiple tasks simultaneously.
- Skill in organization prioritization, and attention to detail.
- Strong team player and leader with the ability to work across multiple functions and disciplines.
- Must be able to effectively communicate ideas (verbally and in writing), be a self-starter, and handle difficult reporting situations.
Education
- Bachelor's Degree of Science preferably.
- At least 2 years of work experience as a quality assurance technician in FDA regulated industry and at least one (1) year of experience in a supervisory capacity.
Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.
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