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Location

Laramie, WY | United States

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Job description

The University of Wyoming invites diverse applicants to consider our employment opportunities. We are also especially interested in candidates who have experience working with diverse populations and/or diverse initiatives

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JOB TITLE:
IT Maint Technician Assistant/pickup delivery

JOB PURPOSE:
The main focus of this position is to provide computer maintenance assistance, imaging assistance, and office aid support.

JFNTMP

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Pickup/deliver and setup/verify functionality of both new and repaired computer systems and peripherals.

Assist in troubleshooting, repairing, and maintaining computers and peripherals by using proper techniques, research and software diagnostics.

Software rebuild of desktop and laptop computers through imaging.

Providing thorough comprehensive documentation for all repairs performed.

Maintain professionalism and punctual communication with client interaction and informing the status of repairs.

Contribute to maintaining a safe and clean working environment.

Continue to enhance computer knowledge by reading training guides and going through provided software training materials geared for A+, Apple and Microsoft Professional Certifications.

Review and update information in inventory systems, verify data for accuracy and completeness

Perform basic data entry and billing assistance

Assist in Pickup/Delivery follow up /coordination

Review work tickets and update as necessary

Maintain detailed inventory records according to policies

Assist in shipping and receiving and proper notification of recipients

Distribution of inventory parts to technicians for repairs

Recording and coordinating general maintenance duties

Follow up and updating clients on current ongoing repairs

Assisting with the monitoring of Data recovery

Assisting with monthly reimbursement reports

Perform other office related tasks and duties as assigned

Ability to lift up to 50 lbs.

This position is supervised by full-time staffed technicians

REMOTE WORK ELIGIBILITY:
This position provides vital support to campus customers and requires the successful candidate be available to work on campus.

MINIMUM QUALIFICATIONS:
Excellent computer skills and proficient knowledge in computer applications including MS Office Suite.

Knowledge of basic computer trouble shooting practices and procedures

Ability to follow detailed processes and verbal instruction

Strong interpersonal skills with a dedication to provide exemplary customer service.

Proven ability to work well in a team environment

Valid driver's license with a motor vehicle record (MVR) that is compliant with the University Vehicle Use Policy found at:

DESIRED QUALIFICATIONS:
Excellent computer skills and proficient knowledge in computer applications including MS Office Suite.

Knowledge of basic computer trouble shooting practices and procedures

Ability to follow detailed processes and verbal instruction

Strong interpersonal skills with a dedication to provide exemplary customer service.

Proven ability to work well in a team environment

REQUIRED MATERIALS:
Complete the online application.

HIRING STATEMENT:
UW is an Affirmative Action/Equal Opportunity Educator and Employer. We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please call 307-766-2377 or email

[email protected]

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ABOUT LARAMIE:
The University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit

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Job tags

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Salary