Early Intervention Specialist

Location

Hayward, CA | United States

Job description

Tiburcio Vasquez Health Center is a non-profit community health center that is dedicated to promoting the health and well-being of our community by providing accessible, high quality care by integrating primary care, dental care, WIC support, mental health counseling, community health education and more.

Under the direct supervision of the Director of Care Coordination, the Early Intervention Specialist is an essential member of the healthcare team. This position plays a pivotal role in identifying whether pediatric patients are reaching developmental milestones. The Early Intervention Specialist builds a strong relationship with the patient and family and answers questions about child development, parenting education and overall wellbeing, so all babies and toddlers have a strong start in life. The Child Development Specialist works closely with the Early Childhood Care Coordinator and pediatric care team to enhance and increase childhood developmental screenings utilizing an integrated and team-based approach.

Additionally, the position is responsible for promoting improved access to meet the needs of patients by aiding in navigating through TVHC’s healthcare system and providing brief care management services. The Early Intervention Specialist provides individualized assistance to ensure patients are informed of potential care options and links patients to all needed health and wellness services to promote optimal health. This position also provides timely and coordinated internal communications between medical and dental care, behavioral health, wellness programs staff and patients when needed.

This Early Intervention Specialist utilizes the electronic health care record and population management tools to collect data, communicate with providers to support collaborative care, improve health outcomes, and program compliance. The Early Intervention Specialist plays a role in program design and implementation to ensure the highest utilization for optimum health outcomes in affected patient groups.

*As position is grant-funded, employment is subject to the availability of grant funding*

This is a full-time benefited position working 40 hours per week, typically Monday through Friday with periodic Saturday hours.

Compensation: $30.00 - $33.00 per hour, depending on experience.

Responsibilities:

Preventive and Responsive Care

• Conducts team-based well-child developmental screening support before, during, or following the primary care provider.
• Patient visits focus on health promotion, monitoring development, social-emotional functioning, and relational health, including anticipatory guidance.
• Conducts consultations with families on a short-term basis for needs regarding parental concerns, physical and social and emotional developmental concerns of children 0-5 years of age.
• Screens and addresses Social Determinants of health-related issues which create barriers to care, i.e., food and housing insecurity, transportation, and financial strain.
• Participates in Reflective Supervision.
• May conduct home visits and accompany families to key medical, specialty, and community agency appointments as needed.
• May facilitate parent/caregiver education and support groups.
• Engages in Continuous Quality Improvement (CQI) initiatives to promote a best practice approach to care.
• Promotes the importance of developmental screening in clinic with woman’s health and pediatrics.
• Making positive parenting and early learning guidance information available for pediatric patients and their families.
• Maintains open communication with all members of the primary care team.
• Works closely with pediatric primary providers around care coordination, goal setting, coaching, and education about key aspects of a child’s development.
• Have great customer service skills; including the ability to active listen, communicate clearly, be empathic and have patience. Ability to self-regulate and de-escalate when working with patients.

Referrals and Community Collaborations

• Creates and maintains community resource directory. Provides referrals and tracks follow-up, as appropriate, to help families make successful connections to key resources within the community.
• Reaches out to community partners to share about their role, and receive information to support referrals, warm handoffs, and ensure appropriate referral criteria is met for patients.
• Participates (when appropriate) in community-wide early childhood and care coordination meetings.

Team-Based Care

• Is an active member of the pediatric care team (provider, MA, Resource Specialist, Early Childhood Care Coordinator, and Panel Specialist) and attends regular team meetings.
• Consults with the pediatric care team and Early Childhood Care Coordinator regarding brief interventions for patients and their families.
• Works with the patient’s family and TVHC clinic staff to ensure seamless service integration of all eligible TVHC medical, dental, behavioral health and wellness programs.

Caseload Tracking, Record Keeping, and Reporting

• Documents all patient clinical activity and care coordination in EHR.
• Provides early childhood case management services to a caseload made up of medium-high risk pediatric patients and their families.

Requirements

• Bilingual in English and Spanish required.

• Bachelor’s degree in psychology, human development, social work, or counseling, or minimum of four years of previous related experience may be considered in lieu of degree.
• Minimum of two years’ experience and knowledge about early childhood growth and development, parent-child relational health, infant and early childhood mental health, and family systems required.
• Minimum of two years working in community clinic setting preferred.
• Strong interest and passion for advocacy for patients.

Qualifications :

• Excellent oral and written communication skills
• Empathic, supportive, and patient
• Strong motivational interviewing skills
• Ability to work with people of many backgrounds and cultures.
• Ability to take initiative and a willingness to learn.
• Ability to work well in teams and independently.
• Ability to collect and enter data for program management, evaluation, and reporting purposes.
• Interest in the use of technology to improve care quality a plus. Excel, Word, Outlook, etc.
• Comfort with an open-door policy, potentially frequent interruptions, and warm hand offs
• Flexibility in communication: able to switch between being on the floor playing with young patients and communicating with medical professionals.
• Ability to travel to designated locations as assigned by supervisor.

Benefits

We offer excellent benefits including: medical (100% paid co-payments, premiums, etc.), dental, vision (including dependent and domestic partner coverage), generous paid leave benefits including holidays, Flexible Spending Accounts, retirement plans with an Employer match, tuition reimbursement, monthly treats, pet insurance, and more.

Job tags

Salary