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Location

Salem, MA | United States

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Job description

ID: 2023-2967

State Title: Staff Assistant

Job Category: Administrator/Professional

Department: ITS, Faculty Support Services

Enter the Compensation Range for Applicants to View (Required for Administrator & Classified Positions)
$60K-$65K annually

Bargaining Unit
APA

General Statement of Duties:

Information Technology Services (ITS) seeks a highly motivated team player with the ability to develop and maintain collaborative relationships for an educational technologist position. This hybrid role provides technical support and coaching to faculty in the area of academic technologies that promote student success and enhance teaching and learning. The educational technologist supports the Canvas learning management system and integrations, trains end users, as well as, provides systems administration support of related classroom technologies and systems.

Salem State University values and appreciates diversity in all its forms and endeavors to create a space that reflects the campus community population which it serves. Our students come to Salem State University from 38 states and 48 countries and reflect the demographics of the greater Boston community in which we live. We are passionate about providing an experience for them and our fellow staff and faculty, where everyone can feel supported while they explore, learn, and celebrate their identities, similarities, and differences. We invite you to become a member of our community.

Duties and Responsibilities:

1. Provides and promotes excellent customer services through courteous, informed, inclusive, accessible, and professional engagement
2. Provides technical assistance to both faculty and students related to the LMS as needed
3. Create and manage LMS courses, user accounts, and user enrollments and disseminate LMS-related information as appropriate and needed
4. Recommend and help faculty create or choose and test supporting material/media (audio, video, simulations, role plays, games, etc.)
5. Plan and deliver faculty training workshops on LMS and classroom technologies as needed
6. Collect and analyze data, prepare reports, develop and participate in assessments
7. Collaborate with other offices like the Center for Teaching Innovation, Library, Academic Affairs, and Video Services, in the areas of educational technologies to make recommendations and provide solutions
8. Research, write, and produce clear documentation and other materials (websites, multimedia, and online tutorials), conduct training workshops to support faculty learning
9. Maintains personal knowledge and professional expertise consistent with academic/educational technology trends in higher education
10. Perform other duties as assigned, consistent with the collective bargaining agreements

Qualifications:

Required Qualifications:

• Bachelor's degree with two years of related work experience or an associate degree and four years of directly related work experience
• Demonstrated experience using the Canvas Learning Management System
• Demonstrated knowledge of educational technologies like Hypothesis, Poll Everywhere, or other authoring programs systems like Camtasia, Articulate, Soft Chalk
• Demonstrated knowledge of problem-solving skills
• Experience managing projects and/or programs independently

Preferred Qualifications:

• Ability to effectively communicate in a professional, diplomatic, empathetic and tactful manner 
• Prior experience with API, HTML and PHP preferred
• Highly motivated team player with ability to develop and maintain collaborative
  relationships with all levels
• Ability to adapt to changing demands and instructional needs

Working Conditions:

This is a hybrid position with occasional on-site, in-person responsibilities in Salem, MA and may include occasional evenings and weekends.

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected] .

Special Instructions to Applicants:

Please apply online and attach resume and cover letter.

Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.

This position is not eligible for H1B visa sponsorship.

EEO Statement:
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.

Please Note: If there is no application deadline associated with a position, it may be removed at any time and additional applications will not be accepted.

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Job tags

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Salary