Cash Applicator - US Hearing Aids

Location

Somerset, NJ | United States

Job description

When you become part of the Demant family, you also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us, you will be part of a world-leading hearing healthcare group that develops, manufactures, and sells highly advanced, market-leading hearing solutions, diagnostic equipment, and personal communication.

The Cash Application Specialist role is responsible for properly applying payments to customer accounts in accordance with the Companies’ policy and procedures. They will ensure all cash postings are done in a timely and accurate manner and reconciled to the bank activity. This role requires great attention to detail, along with being able to work in multiple systems and manage a high vol ume of data entry.

Candidate will be required to work in our Somerset, NJ location on a Hybrid schedule.

• Prepare and post the daily batch processing of cash receipts, via Check, Wire, ACH and Credit Card payments accurately applying payments to all invoices listed on customer remittances
• Reconcile lockboxes, wire transfers, credit cards, and live checks entered in the system to the bank on a daily basis
• Research and resolve payment discrepancies with collections team, including contacting customers if the payment does not include a remittance or payment information is incomplete
• Scan backup and link documents to the appropriate general ledger transactions and/or documents
• Process credit card payments received via email inbox
• Track and follow up on unapplied payments, assisting the Collections team in resolving
• Ensure timely resolution to any unidentified receipts
• Ensure proper cash application of customer prepayment
• May perform miscellaneous tasks/projects as directed by Supervisor or AR manager.

#LI-DB1

• High School Diploma or General Education Degree (GED); and credit related experience and/or training, or equivalent combination of education and experience required.
• Proficiency with MS Word, Excel and Outlook
• Demonstrates a high degree of organization, attention to detail, and accuracy
• Strong interpersonal skills and ability to work collaboratively with others
• Demonstrates the ability to meet productivity goals and deadlines
• Ability to work well as part of a team
• Excellent written and verbal communication skills
• Self-motivated with a strong work ethic
• Commitment to outstanding customer service, including the ability to effectively research and resolve payment inquiries internally or externally

What we have to offer

Medical, dental, prescription, and vision benefits (including coverage for domestic partners)

24/7 virtual medical care

Employee Assistance Program for you and your family

401(k) with company match

Company-paid life insurance

Supplemental insurance for yourself, your spouse/partner, and your children

Short-term and long-term disability insurance

Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care

Pet Insurance

Commuter accounts

Let us find you! Apply now.

The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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