Old Dominion University
Location
Norfolk, VA | United States
Job description
Posting Details
Working Title TPS Associate Director for Operations
Position Number 00983A
Department PARKING FACILITIES
Location Norfolk, VA
Type of Position Classified
Type of Job
EEO Category A Officials and Administrators
Job Description
This position serves an essential leadership role. In conjunction with the Associate Director for Data & Administration, assists the Director of TPS , providing a comprehensive program of high-quality Transportation and Parking services to the University.The Associate Director for Operations leads a staff working nearly a 24 / 7 schedule throughout the fall and spring academic semesters. The position is classified as essential and leads four critical functions within the department: parking facility maintenance, parking enforcement, special event parking, and transportation operations. The position ensures that all operations fully support the academic and community engagement missions of ODU , and adapt to changing campus situations including special events, inclement weather, maintenance work, capital facility construction, regional traffic, and emergency situations. The position will ensure all University parking facilities are maintained in their highest and best conditions; parking regulations are enforced properly on main campus and the regional higher education centers; parking for special events balance customer needs with available resources; and that all facets of university transportation operations are safe, effective and provide outstanding service to the campus community.
Type of Recruitment
Knowledge, skills and abilities
Considerable knowledge of management principles. Considerable knowledge of transportation/parking best practices. Considerable management skills, including the ability to train and develop managerial staff and supervisory staff to lead their respective operating units and work shifts. Considerable ability to communicate effectively both verbally and in writing. Demonstrated ability to manage fiscal, human, facility, and equipment resources effectively. Demonstrated ability to plan for future events while simultaneously executing current operations. Mastery of effective customer service and problem resolution techniques while serving a diverse population of customers (students, faculty, staff and visitors). Demonstrated time management, project-planning and organizational skills. Demonstrated ability to analyze, organize and summarize operational data using current standard software management tools for transportation, parking, maintenance and special event operations.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some supervisory experience in the parking, transportation or mobility industry. Management experience in a service industry supervising both full-time and part time employees. Some experience managing staff using performance metrics and standards. Some experience training and developing both full-time and part-time workforce and enforcing safety and accountability procedures. Some experience analyzing data to determine Key Performance Indicators (KPIs) relevant to transportation operations and parking enforcement operations.
Additional Considerations (supplemental knowledge, skills, abilities, education, experience, licensure, certification)
Certified Administrator of Public Parking ( CAPP ) or the ability to obtain within one year of hire date.
Master’s degree in criminal justice, business, management, engineering technology or a related field. Considerable related experience working in higher education or with parking operations, passenger transportation operations, and/or maintenance and repair of parking garage structures and facilities. Demonstrated experience managing a diverse work force. Demonstrated leadership abilities.
Valid driver’s license with an insurable license required. Valid Virginia Class ‘C’ Commercial Driver’s License with a ‘P’ [Passenger] endorsement (or other U.S. State-issued Commercial Driver’s License accepted in Virginia, and meeting all minimum Virginia DMV Commercial Driver’s License standards) and insurable driving record.
Conditions of Employment
This position is considered essential personnel and may be required to work during university closings.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate Salary commensurate with education and experience
Posting Detail Information
Job Requisition Number S02519
Job Open To General Public
Open Date 01/22/2024
Close Date
Open Until Filled Yes
Special Instructions Summary
Please submit a cover letter and resume.
Criminal Background Check The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability ( COD ) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services ( DARS ).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link: or call DARS at 800-552-5019.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
(Open Ended Question)
(Open Ended Question)
(Open Ended Question)
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Yellow Layoff Form
Blue Layoff Card
AHP Letter
Job tags
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