Printer/Copier Service Technician

Location

Newport News, VA | United States

Job description

Cobb Technologies is consistently looking for talented and motivated team members to join our diverse and dedicated workforce. Cobb Technologies is the leading independent office technology dealer in Virginia and has been named one of the "Top Places to Work" by Richmond Magazine. Cobb offers a high-energy environment where the atmosphere is open, friendly, team-oriented, and where you are recognized for your contributions. Cobb's success is based on our corporate philosophy that employee satisfaction translates into customer satisfaction.

The Printer/Copier Service Technician position is responsible for service, maintenance, and network installation on document imaging equipment (multi-function printers) in the Newport News VA area.

RESPONSIBILITIES:

• Provide routine maintenance, troubleshooting & repair of copiers, printers, scanners & fax machines.
• Perform network installation of copiers, printers & scanners, working with our customers IT support to load print drivers & setup scan to email/folders/SMB.
• Diagnosis & troubleshooting of network related printing & scanning issues.
• Setup & installation of new copiers & printers.
• Provide excellent customer service & support to our valued customers.
• Maintain an updated & complete car stock as well as updated service-related manuals & tools.
• Effective time/schedule management & prioritization of service requests.
• Adhere to all company policies, service procedures and safety regulations.

QUALIFICATIONS:

• Excellent customer service skills.
• Strong aptitude in analyzing mechanical movements and electrical components.
• Proficiency in Microsoft Windows/PC & MAC operating systems.
• Detail oriented including excellent time management skills.
• Excellent Motor Vehicle Report required.
• High School diploma, Associates degree or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.
• Strong communication and interpersonal skills.
• Highly self-motivated, self-directed, and reliable.
• Strong desire to continue learning about new industry technologies & equipment.
• Microsoft certifications or COMPTIA certifications are a plus.
• Ability to lift (50-75 lbs.)

Job tags

Salary