The Johnson Insurance Group
Location
Waldorf, MD | United States
Job description
Join The Johnson Insurance Group, a well-established insurance agency located in Waldorf, Maryland. We take pride in our commitment to exceptional service and our dedication to our local community. As a Bi-Lingual Customer Service representative, you will be an integral part of our team, providing valuable support to our diverse clientele.
We are seeking a dynamic individual who is fluent in both English and Spanish, passionate about assisting customers, and excited to contribute to a positive work environment. If you are looking for a rewarding role that allows you to utilize your language skills and make a difference in people's lives, The Johnson Insurance Group is the perfect place for you.
BenefitsClient Communication: Interact with customers in a friendly and professional manner, addressing their insurance-related queries and providing accurate information.
Policy Management: Assist clients with policy changes, renewals, and claims processing in a timely and efficient manner.
Problem Resolution: Handle client concerns and issues effectively, striving to provide satisfactory solutions.
Documentation: Maintain accurate records of client interactions and transactions in our database.
RequirementsLinguistic Skills: Proficient in English and at least one other language.
Customer Focus: Dedication to meeting and exceeding customer expectations.
Interpersonal Skills: Strong verbal and written communication abilities.
Problem-Solving: Ability to effectively solve problems and provide suitable solutions.
Team Collaboration: Work effectively in a team environment, fostering positive relationships.
Job tags
Salary
