Location
Sunnyvale, CA | United States
Job description
Technical Device Manager
W2 Contract
Salary Range: $104,000 - $124,800 per year
Location: Sunnyvale, CA - Onsite Role
Job Summary:
As a Technical Device Management team member, you will be critical in helping the production team create marketing and training content for released and unreleased products. You will support our producers and creatives on video and photography projects by providing product expertise during production. Act as a liaison between engineering, product marketing, branding, content, and production. Work with creatives to prototype, load, and screen capture device content. We require a candidate with a deep understanding of hardware and software products and experience working in a production environment with video and film.
Duties and Responsibilities:
- Provide technical product expertise to our producers and creatives during pre-production and production.
- Provide clarity on usage scenarios and device and app behaviors per PM intentions.
- Handle device logistics and shipments of unreleased products worldwide.
- Responsible for screen captures, data management, and content loading on devices, as well as troubleshooting device networking and other technical issues
- Request and prepare the inventory of products and prototype content for creatives before a shoot
- Create and load screens on devices as needed.
- Be the liaison between all cross-functional teams and a resource to answer all technical questions about our products.
- Follow security protocols on set and ensure devices and IPs are not exposed.
- Continuously learn and be the authority in everything.
Requirements and Qualifications:
- At least 4-5 years of experience in a technical production role
- Bachelor's degree or equivalent preferred
- Extensive experience with hardware/software products; tech support experience is a plus.
- Video and photo production experience.
- Comfortable and willing to travel abroad.
- Good experience with networking and technical troubleshooting
- Project management experience
- Follow through with commitments and foster mutual trust with fellow team members and internal customers.
- Resourceful and have excellent technical problem-solving skills
- Possess excellent communication and time management skills, with the ability to work equally well independently and within a team environment.
- Have good judgment and can follow security practices to protect our unreleased devices from exposure.
- Experience using creative tools such as Photoshop, After Effects, and Final Cut is a plus.
- HTML and Javascript experience is a plus
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- Dice Id: 10119262
- Position Id: 23171-964
Job tags
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