SNOW Leader Consultant

• Experience influencing stakeholders across the organization

• Experience with large companies 7000+ emp

• Experience working in a multicultural, international organization

• Excellent written/verbal communication and presentation skills

• Strong organizational, consultative, and conflict resolution skills

• Good analytical skills, details oriented, ability to effectively listen to and resolve customer issues

• Good business acumen, ability to understand end to end business processes and work in a global environment

• Solid teamwork and interpersonal skills to work well on cross-functional teams and at all levels of an organization

• Relevance competency certification and education

Additional Skills & Qualifications

• Ability to lead and own ServiceNow for global enterprise
• Dynamic Thought & People Leadership Skills... confident in ability to build awareness and generate "buy-in" with executives across other business units
• 15+ years of experience in Information Systems and Technology including an understanding of Service and Business Processes
• Drive the service and cloud platform vision across IT and the business
• Manage and analyze business requirements / processes and define the right solutions
• Evaluate system integration considerations to determine appropriate technology solutions.
• Design, configure/code, tests and documents solutions based on user/business requirements.
• Ensure SNOW platform is highly available, up to date and with high data quality
• Continuously seeks ways to improve customer experience and users experience from SNOW platform
• Explore ways to expand and integrate SNOW platform for new services
• Integrate / maintain robust operation and project management processes
• Follow up with stakeholders as needed
• Employee Value Proposition (EVP)
• Highly influential role aligned to a massive global instance of ServiceNow, a company fully invested in continuing the growth & utilization of the platform, and backing to create, design, build, implement, and lead the world's premier Service Management suite

Secondary Skills - Nice to Have:

• Design
• Workflow
• cloud
• service desk
• service management