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Location

Littleton, CO | United States

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Job description

Job Description

Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

Surpassing network limitations of the past, our Wireless Deployment organization is building the country’s first virtualized, standalone 5G wireless network. This is the foundation of a connected world flexible enough to satisfy all the social, economic and transformative needs of the changing world.

Job Duties and Responsibilities

DISH Wireless is seeking a Program Manager, Property Management who will be responsible for addressing general inquiries, moderating escalations, and resolving issues at leased sites. This candidate will collaborate closely with stakeholders to expedite issue resolution, mitigating the risk of costly litigation. Demonstrating a proven ability to multitask and prioritize in a fast-paced environment is crucial.

The successful candidate should excel at swiftly and accurately researching to resolve issues, taking ownership of solutions, and finding motivation to deliver impactful results. Whether dealing with general inquiries or incident resolution support, the candidate will positively impact the experience of all those who contact the group.

This role offers the opportunity and autonomy for the candidate to enhance efficiency and boost productivity by improving and developing processes, with active engagement of stakeholder input. Building key relationships with market teams, landlords, and other wireless groups is a necessity and a rewarding aspect of this position. The broad scope of the role enables oversight and positive influence in various aspects of the business.

In this role, you will: 

• Manage all incoming Landlord correspondence and phone calls
• Administer mail and legal notices
• Collaborate with all markets, HQ departments, and legal teams to ensure requests that cannot be answered directly are sent to the appropriate team for resolution  
• Create, record, and manage the log incidents for all incoming issues 
• Provide reporting, visibility, and feedback to stakeholders
• Own, escalate, communicate Landlord issues 
• Research leases, historical documentation, and various databases
• Investigate issues and offer accurate and timely responses 
• Excellent facilitation skills, process-driven and strong follow-through abilities

Skills, Experience and Requirements

As a successful Program Manager, you will have: 

• Bachelor's Degree or 5+ years of experience as a legal specialist, property management, real estate, or equivalent role 
• High energy to maintain a sense of urgency with the ability to adapt to any situation 
• Excellent attention to detail and outstanding organizational and analytical skills
• Strong verbal and written communication skills; ability to manage ongoing communications with Landlords
• Dynamic personality and can quickly establish trust and rapport at all levels of the organization
• Excel, Word, or Google (G-Suite), Oracle,  Telecom, and/or project management experience preferred 

Salary Ranges

Compensation: $72,350.00/Year - $95,000.00/Year
Benefits

We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total  compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.

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Job tags

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Salary