Patient Navigator, Sickle Cell Program

Location

Type, TX | United States

Job description

Patient Navigator, Sickle Cell Program 

Why UT Southwestern? 

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As one of the world’s foremost research institutions, UT Southwestern Medical Center is known for our life-changing research that has led us to 6 Nobel Prizes. With a career in our esteemed Internal Medicine Department, you will be a key part of our multidisciplinary research facility with opportunities to work with leaders in patient care and medical research.

Job Summary

The role supports the overall programmatic quality and performance improvement initiatives, program workflow, and customer service of the Sickle Cell Program and acts as a liaison between the patient, their family and internal and/or external service providers. 

Experience and Education

Minimum Requirements

• High school graduate and five (5) years working experience in health care environment required.
• Preferred education is a bachelor’s degree in appropriate field; and/or working experience in a large multi-specialty system. 

Job Duties

• Acts as a liaison between the patient, their family and internal and/or external service providers.
• Implements individualized patient navigation plan for patients seeking treatment by facilitation of appointment scheduling, assisting with referral process, providing client education and linking clients with appropriate support services.
• Identifies patient\’s understanding of medical care/outcome and provides appropriate education and resources to address needs.
• Empowers patients to self-navigate the healthcare system. 
• Assists people to create their own/unique solutions by acting as a resource of health care information, community support group.
• Advocates teamwork and multidisciplinary care concept to patients, staff and faculty.
• Promotes the navigation program to the UT Southwestern Medical Center (UTSW) community. 
• Identifies and maintains a database of appropriate resources for client support.
• Recognizes barriers to healthcare and connects patients to the resources they may need.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records. 
• Performs other duties as assigned. 

Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.

To learn more about the benefits UT Southwestern offers visit  

For general COVID-19 information, applicants should visit

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

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