Home Depot
Location
Rockville, MD | United States
Job description
Position Purpose:
The Sales Support Specialist assists the Design and Sales Specialist team in building all product and project quoting while removing friction from the selling process to help drive sales in a timely and accurate fashion. The Sales Support Specialist will also work very closely with the HDDC Merchandising team on all friction that may arise thru the quote building process. The Sales Support Specialist will be called upon to inform customers on product delivery details including delays due to damages or reorders and ensure the best possible customer experience. The position will work very closely with Design Center leaders and SSC support members on key friction points within the selling process. The Sales Support Specialist will be responsible for accuracy of quoting in areas such as Cost and Retail to avoid PO Rejects from our vendors. If a quote is Auto Rejected, it’s the responsibility of the Sales Support Specialist to work on correct pathing to resolve issues. This role will require the Sales Support Specialist to be present within the showroom during key selling hours within the showroom.
Key Responsibilities:
Direct Manager/Direct Reports:
Travel Requirements:
Physical Requirements:
Working Conditions:
Minimum Qualifications:
Preferred Qualifications:
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
As part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.
During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:
If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more .
Starting pay may vary based on factors including, but not limited to, position offered and location.
$0.00 – $0.00
Job tags
Salary