Ostra | Host

Location

San Antonio, TX | United States

Job description

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Summary: To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants, and to greet and seat guests.

Responsibilities:

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations in accordance to MOS standards and/or Forbes standards
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell
• Assist service operations
• Must have full familiarity with menus

Requirements:

• Be committed to providing exceptional customer service
• Must have strong verbal and written communication skill
• Prior host experience preferred
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
• Flexible Scheduling to include nights, weekends, and holidays
• Must have alcohol training certification (TABC) and food handlers training certification

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:  EEOC is the Law Poster and the following link is the  OFCCP's Pay Transparency Nondiscrimination policy statement 

Job tags

Salary