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Location

Alameda, CA | United States

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Job description

Title: Complaint Investigations Tech
Duration: 12 Months-Contract
Location: Alameda, CA - 94502
Pay Rate-$27.00/hr
Shift Timings: 5 AM to 1:30 PM
Job Description:
Responsible for implementing and maintaining the effectiveness of the quality system.
Perform routine testing (physical, chemical or functional) on products returned from the field due to a customer complaint, using a variety of lab equipment.
Summarize and record all test data and maintain proper documentation of all lab work.
Process customer returns in a timely manner in accordance with ISO and FDA QS Reg.
Support company goal for timeliness of complaint investigations and closures.
Knowledge of regulations and standards affecting IVD? s and Biologics.
Must have good written and oral communications skills.
Must possess good laboratory practices, including handling of chemicals and hazardous material.

Note:
Please Note That Candidates Will Start As Soon As Selected And Has Cleared Onboarding.

What manager is looking for
Entry Level Lab Technician in the Complaint Investigations Lab.
The Technician will be responsible for: Investigating returned products in order to resolve customer complaints regarding their blood glucose meters, strips & sensors.
The Technician will document complaint investigations in the Complaint Handling System.
The Technician will also use troubleshooting equipment like, multimeters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation.
Experience in the Medical Device / Biotech Industry is preferred.
Knowledge of Electronic Troubleshooting is preferred.
Ability to work in a team setting is a plus.
Fast learner and ability to follow written work instructions of SOPs is preferred.
Good documentation skills are a must.
Good computer skills are essential for this job, since data entry of investigation results is a primary part of the job.
Ability to focus while performing repetitive and routine investigations is a must.
Great fit for workers with Manufacturing, Inspection, and Assembly experience.
Minimum education required is H.S. Diploma or equivalent (such as GED).
An Associates (Two year) degree in Electrical Engineering or other Science is a great fit for this job.
Recent college graduates with a Bachelors degree in Engineering or other subject may be considered;
Positions are 1 year from start date with possible extensions.
Onsite only in alameda.
Interviews are phone screen with manager and then either in-person or video before offer.
Employment Type: Contractor

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Job tags

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Salary