Location
Olathe, KS | United States
Job description
CAKE DECORATOR JOB DESCRIPTION
Reports to : Management Staff and Shift Leaders (Direct report to Cake Manager, if
applicable)
Purpose of Job:
- Assemble and prepare soft serve and Blizzard® cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings.
- Ensure all cake products meet the Dairy Queen® standards of quality and excellence. May be required to meet requirements of all other staff positions (Please see other non-management job descriptions.)
Essential Functions:
- Prepare and decorate cake products according to customer specifications and all applicable standards and procedures.
- Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards.
- Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
- Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
- Conducts sampling and actively sells products
- Take and fill customer cake orders in a professional and timely manner.
- Be pleasant and alert to customer needs.
- Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
- Clean work area, organize and stock needed items.
- Stock and execute proper rotation of products.
- Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks.
- Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities.
- Inform immediate supervisor promptly of all problems or unusual matters of significance.
- Perform other duties and responsibilities as requested by management staff.
Accountability:
- Prepare and decorate cakes according to assigned specifications including cakes for special orders and walk-in customers.
- Operates cake production area in accordance with established PRIDE standards, policies and procedures.
- Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
- Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
- Communicate all significant issues, both positive and negative, with management staff.
Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant
Job tags
Salary
