Alvest Equipment Services
Location
Elkhart, IN | United States
Job description
COMPANY INTRODUCTION
ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS), and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth in Europe, the USA, and the Middle East.
COMPANY BENEFITS - Medical, Dental and Vision
- Company Provided Short Term and Long Term Disability Insurance
- Company Paid Life Insurance & Accidental Death and Dismemberment
- 11 Paid Holidays + Your Birthday
- PTO – Minimum 3 weeks per year
- Annual Profit Sharing Bonus
- 401(K) and Roth Matching
- Employee Assistance Program
- Tuition Reimbursement
- Free Safety Shoes and Prescription Safety Glasses
Salary: The expected pay rate for this position is $31.00-$34.00 per hour. The actual pay rate offered may vary on multiple factors including, but not limited to, experience, knowledge, skills, certifications and/or location.
POSITION SUMMARY: The Lead Sales Administrator at AES USA plays a crucial role in coordinating and overseeing sales-related operations and administrative tasks. This position involves facilitating and processing sales-related tasks, ensuring the completion and approval of administrative paperwork, maintaining accurate sales and service records, and managing the sales database. While the Lead Sales Administrator does not have direct reports, they provide guidance and oversight to the team of sales administrators, ensuring streamlined operations and adherence to company standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned and are not limited to the following)
- Coordinate and oversee the entry of all contracts into CMMS (Computer-based Maintenance Management System), including rental, sales, overhaul, and maintenance contracts.
- Manage the invoicing process for customers using the CMMS.
- Oversee the generation of shipping documents and approve freight invoices.
- Coordinate the entry of quotes in CMMS on behalf of the Business Development Team and ensure its accuracy.
- Maintain and ensure the accuracy of data in EAM, invoices, sales orders, and documents.
- Provide guidance and oversight to the Sales Administrators, ensuring effective task completion and adherence to processes.
- Act as a liaison between Sales representatives and key clients.
- Assist in the development and implementation of strategies to improve sales administrative processes and customer service.
- Contact customers by phone or email to resolve queries or obtain missing information, maintaining high customer satisfaction.
- Collaborate with other departments to support sales objectives and participate in cross-functional projects.
- Uphold a professional and appropriate company image in all interactions with clients, vendors, business partners, and visitors.
- Undertake additional responsibilities and projects as designated by the Head of Business Development.
QUALIFICATIONS AND EXPERIENCE: To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School Diploma or GED
- Associate’s or Bachelor’s degree in related field, or equivalent work experience
- Strong communication skills (written, verbal, and interpersonal)
- Strong organization skills
- Advanced skill level with ERP/MRP system as it applies, to order entre/invoicing, etc.
- Advanced to expert skill level with Microsoft Office Products (Outlook, Excel, Access, word, PowerPoint, etc.)
- Background/Experience in GSE is a plus.
OTHER SKILLS AND ABILITIES: - Computer and office programs knowledge
- Basic knowledge of standard accounting practices
- Good knowledge of global transportation processes and terminology used in business
- High attention to detail
- Strong ethical practices
- Composure under pressure
- Excellent written and verbal communication skills to communicate effectively and professionally with internal and external customers
- Strong customer service skills
- Ability to work both as a team and/or independently
- Must be able to read and speak the English language
- Must have a valid driver’s license
- Must be at least 18 years of age
- Legally authorized to work in the United States
Physical Requirements : Little or no physical demands are required to perform the essential functions of the position. Work effort principally involves prolonged periods of sitting or standing to perform work tasks, with intermittent periods of stooping and walking. May be exposed to repetitive motion and vision to monitor. The employee is occasionally required to lift, push, or pull objects such as books, parts, office equipment and/or computer paper. Work is performed in an office environment, relatively free of unpleasant environmental conditions or hazards.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
AES provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, AES takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law. Employment decisions are based on the principles of equal opportunity and affirmative action.
AES is committed to ensuring that its online application process provides an equal employment opportunity to all candidates, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us at
[email protected]. Only messages sent for this purpose will be reviewed.
EEO is the Law (English)
EEO is the Law (Spanish)
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