Customer Support Representative

Location

Spokane, WA | United States

Job description

Immediately hiring Overnight Customer Support Representatives !

Sound Telecom is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.

We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time shifts.

We provide all the training in a positive team environment designed for your success!

Your work will include:

Professionally handling incoming calls

Greeting callers with a polite and pleasant tone

Gathering and relaying required information

Verifying and entering information accurately into our system

Qualifications Needed:

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more
• Availability to work one weekend day

Our benefits for Full Time Employees include:

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Experience Level: No Experience Needed

Compensation: $21.00 / Hour With Perfect Attendance

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18.00 / Hour.

Shifts Offered:

• Full Time
• Overnight - 7p-4a

Training hours:

• The first week of training is 8am-430pm
• Over the next subsequent two or three weeks, employee will be assigned a day shift until they are fully trainied on all overnight shift accounts.
• Once training fully completed, employee will move to the overnight schedule

Don't miss out on this opportunity - Apply Today!

Job tags

Salary

$18 - $21 per hour