Field Service/Installation Technician

Location

Livonia, MI | United States

Job description

Job Description :

Power Storage Solutions is a leader in stored energy solutions for telecommunications and industrial applications. We have four facilities strategically located across the USA to enable our nationwide service and installation presence. The company is headquartered in Dallas, TX. With sales and service throughout the USA and with unmatched experience in critical power backup and battery experience, Power Storage Solutions is the premiere solution for energy storage, UPS procurement and DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: product knowledge, customer focus, safe work habits, team player, engaged, ethical with strong communication skills.

Job Purpose

Provide technical and application support for Power Storage Solutions products and services. Also, support efforts to provide our customers with reasonable solutions to their critical stationary power issues.

Essential Duties and Responsibilities

• Travel to customer sites to install, repair and perform preventative maintenance to customer's equipment which could include flooded and sealed batteries, chargers, and DC power distribution equipment
• Perform all assignments in a safe, honest and professional manner
• Follow all company policies and procedures
• Safety, environmental, and DOT Hazmat
• Able to effectively present information in a one-on-one and/or small group situation to customers, clients, and peers
• Responsible for company assets, including vehicle, parts inventory, laptop, wireless phone, and testing equipment
• Provide the highest quality of service possible in order to assure customer satisfaction
• Complete timely reporting of all activities including service reports, expense reports, quality alerts and maintenance reports
• Complete all job-specific training and compliance training as necessary
• Perform other duties as assigned

Qualifications

Minimum Qualifications

• 2-4 years' experience
• Basic computer knowledge of Microsoft Office applications and internet
• Adaptive with the ability to work through and solve problems
• Basic mechanical aptitude
• Previous customer service experience in-field support
• Able to read, write and comprehend the English language
• Able to perform basic math, adding, subtracting, multiply and divide in all units of measure, using whole numbers, fractions, and decimals

Preferred Qualifications

• Basic Electrical understanding
• The use of test equipment and reading schematics

General Job Requirements

• Must be able and willing to do overnight travel
• This position requires you to drive to job sites. Therefore, you must be able to pass the company's driving requirements.
• Must be able and willing to operate a forklift.
• Must be able to stand for long periods of time
• Must be able to lift up to 50 pounds/23 kilos on a daily continuous basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee.
• Must be able to frequently bend; reach; stoop; kneel or crouch.
• Employees are responsible for wearing the required Personal Protective Equipment in the proper manner at all times.
• Must be able and willing to be on-call.
• Must be able and willing to wear a respirator.
• Must be able and willing to work overtime.
• Must be able and willing to work varying schedules which may include nights, weekends, and holidays.
• Risk of electrical shock.
• This position requires working in a plant/warehouse environment which may have varying working conditions.

By joining Power Storage Solutions, you will receive a competitive salary and a comprehensive benefits package. Our health and welfare benefits include medical, dental, vision, life, accident and disability insurance. We also offer a 401(k) retirement plan with a company match.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. This position is Veterans Preference Eligible.

Power Storage Solutions is always looking to hire top talent.

Job tags

Salary