Kelly Services
Location
Midland, MI | United States
Job description
Primary Responsibilities :
Support the Path2Zero initiative by being the point of contact to help conduct complaint troubleshooting for invoice issues, escalating to the 3 rd Party Managed Service team and help educate stakeholders on PtP payment process.
The individual in this role will work independently to accomplish his/her own assigned workload and collaboratively with other members of his/ her team, Sourcing, DSS, SAP, PtP Operations, and will be a point of escalation for those parties to help ensure on time payments.
Coordinate between project stakeholders to facilitate to drive down overall turn-around time.
Critical Success Factors:
Strong Teamwork skills.
Personal initiative with desire and ability to develop a new process from the initial stages.
Ability to manage multiple priorities concurrently.
Key Contacts / Interactions:
APAY team members
Project team members
Buyers, Analysts, 3 rd Party Managed Services Team Members
Function and Business
Internal customers & SMEs
Education/Certification/Experience Requirements:
3+ years Procure to Pay experience preferred
Ability to manage day to day activities and project work
Ability to transform data into meaningful and actionable insights
Excellent collaborator with demonstrated capability to partner with other business functions and internal stakeholders
Strong communication skills (oral, written and listening, facilitation)
Expertise in Excel required, experienced with reporting and data base tools (such as Tableau), preferred
Experience with SAP ECC and other enterprise systems, a plus
A minimum of a Bachelor’s degree or relevant military experience at a U.S. E6 rank or Canadian Petty Officer 2nd Class or higher.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Job tags
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