Princess Cruises
Location
Abroad | United States
Job description
Department: Restaurant
Employment Type: Contract Reporting To: Asst Restaurant Manager Description Princess sails the world connecting guests to what matters most – their loved ones, destinations and each other. We proudly deliver memorable cruise vacations to millions of guests each year, visiting all seven continents and hundreds of ports of call. As a worldwide leader in premium cruising, Princess now offers the MedallionClass™ experience, an even more personalized vacation. Our smart ships feature everything from TrulyTouchless™ embarkation to on-demand delivery of drinks, food and more that makes cruising effortless and supports the wellbeing of our guests and teammates. Our Princess team lives by our Shared Purpose and Core Values of Respect, Protect and Connect. We seek out people who want to share their passion for travel, work with the latest technology and join a friendly, diverse team to serve our guests and show them the world. We understand our responsibility to safeguard our teammates, our guests and our oceans, and our highest priority is to operate in a safe and socially responsible way every day. Join our team and enjoy an adventurous career with great incentives, unlimited growth and worldwide travel opportunities. As a Utility F&B Steward, you will create lasting memories by supporting the food and beverage service teams in providing a leading bar & dining experience for our guests, by embracing MedallionClass technology, service excellence and experiential ownership, aligning with our brand and corporate culture standards. Key Responsibilities Assists in the delivery of food & beverage items and clear and clean tables to/from the designated location in a timely manner and as per brand standards.; Ensures the correct setup and presentation of any Food and Beverage areas and immediately rectifies to Supervisors any shortfalls that could have a negative impact on the guest experience.; Maintains stock levels of bar, food or hotel items required in the assigned location, refilling as needed.; Consistently supports the service team to exceed Food and Beverage targets by applying all Service Excellence standards.; Responsible for immediate problem resolution of any guest issues, collaborating with teammates, as necessary.; Ensures any guest orders are promptly and accurately recorded through the onboard POS system.; Maintains current, accurate knowledge of public health standards and ensures adherence to the standards and immediate reporting of any out-of-compliance issues to supervisor/manager.; Embraces and utilizes MedallionClass products, services, and applications.; Skills, Knowledge & Expertise Proven F&B experience (1 year) as Restaurant/Bar Waiter, F&B Runner, or in similar roles.; Basic knowledge of Public Health and Sanitation regulations and procedures.; Ability to organize and complete work meeting deadlines.; Working knowledge of Food and Beverage products.; Good command of the English language, both verbal and written.; Benefits Princess Cruises offers many benefits. This position is afforded comfortable, shared cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.Job tags
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