HealthcareSales Development Representative
Location
Brentwood, TN | United States
Job description
Job Details
Level Experienced
Job Location Corporate IVX Health - Brentwood, TN
Position Type Full Time
Education Level Bachelor's Degree
Travel Percentage No Travel Required
Job Shift Monday - Friday, regular business hours
Job Category Sales & Business Development
Description ABOUT US IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values:
Be Kind ,
Do What's Right ,
Never Settle ,
Make It Happen , and
Enjoy the Ride .
IVX Health is committed is to providing world-class service and clinical excellence for all those we serve, ensuring our patients can continue to live their best lives. Growing our national footprint from nine to over ninety infusion centers in the past four years, IVX Health continues to achieve record growth as we pursue becoming the nation's preferred destination for pharmaceutical care of complex chronic conditions. IVX Health is backed by leading healthcare investors Great Hill Partners, Linden Capital Partners, McKesson Ventures, Health Velocity Capital and Nueterra Capital and is positioned be the leading player in the $41B market for healthcare practitioner (HCP) administered biologic infusion and injection therapy.
ABOUT THE ROLE As part of our growth strategy, IVX Health is moving to grow a Sales Development Team to activate new referring accounts through outbound, office-based sales prospecting.
Sales Development Representatives (SDRs) at IVX Health will work closely with existing field teams in their pursuit of market growth. The SDR will also work closely with leaders throughout the organization to define target audiences and develop effective content. The SDR is responsible for manufacturing both cold and warm interactions through phone, email, social media, and other channels with office administrators, referral coordinators, and other clinical operations staff at specialty practices. Measured primarily on appointment setting and activating both new and list accounts, the SDR team will provide leverage to existing BDMs by developing new engagement opportunities at a faster pace.
ESSENTIAL JOB FUNCTIONS - Quickly but thoroughly learn about the infusion space and IVX Healths value propositions to ensure a high-level of competency when selling its unique benefits to potential referring practices
- Develop and manage target audiences using internal and external databases and with consultation from market-level Business Development Managers
- Utilize effective outreach via phone, email, and social media to secure qualified meetings with specialty practice
- Communicate industry updates to new and existing accounts, including insurance plan changes, formulary additions, upcoming events, and other key information
- Manage multiple inbound lead channels including, but not limited to, web, phone, and chat leads
- Utilize SugarCRM and ActiveCampaign to effectively document and track performance
- Adhere to best practices for task follow-up, and documentation of all sales activity
- Ensure internal documentation is completed accurately and within appropriate timeframes
- Meet (and exceed) quota for new client engagements
- Operate at the highest ethical standard during every customer interaction and in alignment with IVX core values
BENEFITS - Comprehensive Medical, Dental, and Vision Insurance plans. Plans include prescription drug coverage as well as telemedicine services
- Additional options for supplemental health protection plans including Accident, Critical Illness, and Hospital Indemnity,
- Life and AD&D Insurance
- Dependent Care Flexible Spending Account
- Voluntary Short-Term and Long-Term Disability Coverage
- Fertility Healthcare and Family Building Benefits through Carrot
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with company-match
- Education assistance (Tuition reimbursement, Certification support)
- Charitable Giving Match and Volunteer PTO Program
- Flexible work schedule that promotes a positive work-life balance
- Employee Referral Bonus Program
Qualifications ESSENTIAL COMPETENCIES AND SKILLS - Knowledge and proficiency with standard office software applications
- Interest or experience in the pharmaceutical and/or healthcare industry desired
- Competitive spirit, with customer-focused attitude
- Proven ability to drive engagement, influence others and sell over the phone
- Excellent listening skills and ability to uncover pain points and identify opportunities
- Exceptional organizational skills and attention to detail
- Ability to collaborate effectively with employees at all levels
- Ability to follow directives with demonstrated commitment to completing tasks
- Consistently positive attitude, with a commitment to ongoing self-development
REQUIRED EDUCATION & EXPERIENCE - Bachelor's Degree in related field and/or 2-3 year of Inside or Sales Development Experience
- Knowledge of or experience in the pharmaceutical and/or healthcare industry is desired
- Experience using a Customer Relationship Management (CRM) system
EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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