logo

JobNob

Your Career. Our Passion.

Customer Success Manager


Extreme Reach


Location

Burbank, CA | United States


Job description

The Customer Success Manager (CSM) reports to the Global Head of Customer Success and serves as the primary point of escalation and advocate for our Global Enterprise Brand, strategic-agency, and recurring revenue clients. The CSM is an expert on the suite of ER products and has a deep understanding of the value our solution provides the various personas within an Enterprise client. The role will see significant collaboration with the Sales team to define solutions for our clients and ensure successful client onboarding. The CSM will nurture client relationships acting as a thought leader to identify further areas of value for the client that ultimately drive incremental client spend. The role will involve working closely with other departments and offices where the client is currently active or has the potential to expand service adoption.

Job Responsibilities:

*Pursuant to California's Pay Transparency Law the pay range for this position is $80,750 - $109,250; base pay offered may vary depending on job-related knowledge, skills, and experience.

Requirements


Job tags

Full time


Salary

All rights reserved