Quality Control & Returns Lead
JAFRA Cosmetics International
Location
Lewisville, TX | United States
Job description
JAFRA COSMETICS INTERNATIONAL is looking for you .
Jafra is a fun direct selling company that has been part of the industry since 1956. We work to create an exceptional experience for our associates and sales consultants. Are you ready to be part of the team? Join us!
POSITION DESCRIPTION POSITION TITLE: Quality Control & Returns Lead
REPORTS TO: Distribution Manager
DEPARTMENT: Distribution Center
LOCATION: Lewisville
HAY LEVEL: I
STATUS: Full time, exempt
PRIMARY FUNCTION: Under the direction of the Distribution Manager, will own the process for authorized product returns. This will include new product weight and dimension recordings. She/he will also functionally oversee the Quality Assurance function of the entire operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Validate returned products/items contents against original shipping order communicating any problems or variances and report to the Quality operations team in a regular basis.
- Communicate with Quality any deviations or quality alerts from: Reception (incoming), Assortment lines, finished product sent from Jafra Manufacturing (Querétaro), product delivered by third party manufacturers.
- Ensure regulatory compliance and good registration and documentation practices in each of the documents received with the finished product sent from Jafra Manufacturing (Querétaro) & product delivered by third party manufacturers.
- Carry out, if necessary, resampling and inspection of the finished product sent from Jafra Manufacturing (Querétaro) & product delivered by third party manufacturers that have potential Quality risks.
- Generation of information and reports required for the elaboration of the indicators (KPI's) of the area.
- Ensure the protection, integrity, and validity of the standards of the finished product Jafra Manufacturing (Querétaro) & product delivered by third party manufacturers.
- Ensure the protection of the product that is in quarantine (microbiological analysis time, quality risk, etc.) so that it is not used in the assortment lines.
- Responsible for documental control in site.
- Guarantee that the product meets the shelf life to follow the requirement/ Own and coordinate the mass disposal of expired product from the warehouse through the dump ITD process.
- In case of any rework guarantee the sampling process per MIL-STD and conclude the proper disposition of the product.
- Communicate with CRT the returns order contents verified and receive approval from CRT for further processing, i.e., goods disposition.
- Coordinate the shipping quality testing for the Distribution Center: setting up tests, verifying contents, UPS labels, spot checking in the truck, the pick line, etc.
- Maintain an up-to-date record of transactions related to overall product movement within the area and properly inform the inventory control department.
- Verify the accuracy of all ITDs before shipping.
- Maintain the Returns Computer Log and Returns Processing Area in an orderly fashion.
TRAVEL: None
All other duties are as assigned.
QUALIFICATIONS EDUCATION: High School diploma, minimum two years college/trade school or equivalent experience.
EXPERIENCE: Minimum two years working in a distribution center. Experience in the quality field preferable.
SKILLS: PC skills that include the knowledge of Windows programs such as Excel & MS Word.
OTHER: Must be able to routinely perform the physical task of opening, lifting, and transporting boxes. At least 50% of workday will be spend standing.
Benefits include: - Medical, Dental, Vision insurance
- 401K with 50% employer match on the first 10% of
employee contribution
- Bonus Opportunity
- Medical & Dependent Care Flexible Spending Accounts
- EAP
- 100% company sponsored AD&D Life insurance
- Supplemental Life insurance
….and more!
Job tags
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