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Enterprise engagement principal


Highmark Health


Location

Springfield, IL | United States


Job description

Company :

Highmark Health

Job Description :

JOB SUMMARY

Highmark Health is reinventing health through our Living Health model – creating a remarkable health experience and freeing people to be their best. We want to change communities for the better by helping people engage with their health and making healthcare more affordable. If you’re onboard with this vision, we invite you to join us! Find out more at

The Highmark Enterprise Effectiveness (E2) team is looking for an Engagement Principal to join our scrappy (and growing!) internal consulting team. Our mission is to annihilate inefficiency by developing new and innovative approaches to the way we work across the Highmark Health enterprise. We do this by delivering consulting projects that optimize operating models, deploy new capabilities, reduce drivers of cost level, transform our culture, and stand up new ways of working. Our Engagement Principals have significant autonomy to lead projects and teams, coach team members, and manage the day-to-day client relationships.

This job might be for you if:

+ You enjoy solving problems. You love taking on difficult challenges, breaking them down logically, and finding creative solutions. You don’t get flustered easily, even in the face of ambiguity. And if you don’t know the answer, you dig until you find it.

+ You can scope a project and lead the team to deliver high-quality work, whether it’s a cost analysis, operating model, business case development, or roadmap development project. You know how to manage risk and stakeholders.

+ You bring presence and gravitas to your interactions with others. You can tailor your message to an executive audience and you’re comfortable speaking up on video and in-person meetings. You think an elegant storyboard is beautiful thing.

+ You are a relationship builder, whether with your clients or your team members. You strive to create a working environment that enables others to succeed. You love coaching and mentoring your team members.

+ You are motivated and driven. You volunteer for new challenges without waiting to be asked. You are curious about the world around you and love to learn new things. You take pride and ownership of your work. Changing healthcare in America is important to you.

To join our team, you need to have solid experience driving change in a structured way (e.g., through an advisory or consulting type of role, investment banking, product managers, and delivering projects on your own). Extra awesome if you have healthcare experience (e.g., provider, plan, or health technology).

_*Project managers, this probably isn’t the job for you, but perhaps you have a friend who would be a perfect fit. Send them this link. Thanks!_

ESSENTIAL RESPONSIBILITIES

+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

+ Lead individuals, teams or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and driving the consulting team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.

+ Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, defining success criteria, project milestones, and budgets.

+ Conduct detailed discovery meetings, collect requirements and gain mutual understanding of customers’ needs followed by positioning ideal customer success solutions to resolve these needs.

+ Complete related duties as asked or assigned.

EDUCATION

Required

+ Master's Degree in Business or Engineering

Preferred

+ None

EXPERIENCE

Required

+ 5 years of Management experience and/or experience leading teams and/or projects of varying size and complexity

+ 3 years of Post-Graduate Degree Experience in Strategy, Operations, Mergers and Acquisitions, or Human Capital Practice in a Consulting firm Environment

Preferred

+ 5 years of Working in Complex, Matrixed Environments or Working in or Across Multiple Business

LICENSES or CERTIFICATIONS

Required

+ None

Preferred

+ Six Sigma OR

+ APM Agile Project Management OR

+ Human Centered Design

SKILLS

+ Orients toward execution; consistently makes progress regardless of constraints or roadblocks

+ Possesses exceptional analytical and quantitative problem-solving skills

+ Applies creative and imaginative thinking to solve problems in innovative and/or unexpected ways

+ Works in a collaborative manner and demonstrates excellent facilitation skills

+ Possesses strong business and financial acumen

+ Demonstrates a flexible working style; comfortable working in team environments or autonomously

+ Possesses excellent communication skills across verbal, written, and PowerPoint mediums; able to simply and concisely communicate complex ideas and concepts

+ Works effectively with people across all levels of the organization

+ Leads and influences without authority

+ Demonstrates managerial courage and ability to have difficult conversations

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL < MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Rarely

Lifting: 25 to 50 pounds

Never

_Disclaimer:_ _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

_Compliance Requirement:_ _This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Pay Range Minimum:

$126,400.00

Pay Range Maximum:

$233,700.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _ )

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For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J239844

About the Company:
Highmark Health


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