Executive Director of Human Resource Services
Location
Gastonia, NC | United States
Job description
Job Description
Definition An employee in this class performs responsible personnel administration work in carrying out county policies and procedures relating to a wide variety of human resources programs and activities. Work involves assisting in developing and/or coordinating programs and policies in such personnel components as recruitment, employee relations, employee benefits, insurance, and employee health services. The employee is also responsible for interpreting existing personnel ordinances, policies, and procedures; addressing employee complaints or concerns; assisting elected officials in personnel matters, and acting as a liaison to outside organizations and agencies involved in school personnel matters. Employees must exercise initiative and independent judgment in ensuring the proper administration of personnel programs. Employees must also use tact and courtesy in frequent contact with employees, elected officials, and representatives of outside agencies and organizations.
Duties and Responsibilities - Assists in planning, developing, coordinating, and evaluating the operations of the Human Resources Department.
- Provides advice, support, and assistance by interpreting policies and procedures and by counseling directors, officers, employees, and other government agencies on employment, record keeping, retirement, grievance, and other personnel matters and procedures.
- Plans, directs, supervises, assigns, and evaluates the school's recruitment activities, such as applicant interviewing, administration and scoring of examinations, determination of applicant qualifications, establishment and maintenance of certification and referral of applicants, background investigations, and reference checks.
- Investigates, analyzes, and formulates methods for handling special projects; oversees projects to completion and evaluates final results; prepares and reviews various reports and performs special projects; serves as liaison with outside agencies on special work programs and special projects; advises and directs Human Resources staff on a variety of non-routine matters.
- Investigate, analyze and make decisions regarding personnel problems and/or issues.
- Administers Equal Employment Opportunity/Affirmative Action programs; develops effective minority/female/handicapped recruiting programs.
- Administers the school system's compensation and performance evaluation programs, including job descriptions, salary surveys, and position reclassifications.
- Determines the Human Rersources training needs throughout the school system; develops and plans training programs to meet the established needs; coordinates the implementation of both ongoing and special interest training programs.
- Serves as an internal consultant to the superintendent, executive directors, directors, and managers on organizational development, including philosophy and goals, service standards, job performance, and productivity standards, and special program development and implementation.
- Coordinates the development of small, problem-solving groups within individual offices and serves as a facilitator for these groups in achieving organizational goals; facilitates the identification and resolution of organizational problems for management.
- Facilitates the development of systems, policies, and procedures to streamline operational functions and minimize duplication of efforts and redundancies within school offices; enhances the effectiveness of managers and supervisors by assisting in the design of programs that are consistent with county goals and objectives.
- Develops methods of interaction between employees and managers concerning job responsibilities in order to enhance job satisfaction, solve job-related problems and improve organizational effectiveness; assists in creating a work environment that emphasizes a commitment to service as a means to achieving personal satisfaction.
- Completed random moment-in-time studies as required by MAC program guidelines.
- Performs other related work as required.
Essential Job Functions - Requires the ability to read a variety of correspondence, reports, forms, statements, etc.
- Requires the ability to prepare correspondence, reports, forms, evaluations, statements, etc. using prescribed formats.
- Requires the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.
- Requires the ability to record and deliver information, explain procedures, to follow oral and written instructions.
- Must be able to communicate effectively and efficiently in a variety of technical or professional languages including insurance, personnel, and governmental terminology.
- Requires the ability to deal with people beyond giving and receiving instructions.
- Must be adaptable to performing under stress and when confronted with emergency situations.
- Requires the ability to talk and hear ideas by means of the spoken word.
- Must be able to communicate via the telephone.
Knowledge, Skills, and Abilities - Thorough knowledge of the principles, procedures, and practices of public personnel administration.
- Thorough knowledge of federal, state, and local laws, rules, and regulations governing personnel administration.
- Thorough knowledge of the policies, procedures, methods, and practices of filing insurance and worker's compensation claims.
- Thorough knowledge of the school system's organization and operational policies and procedures.
- Thorough knowledge of ethical guidelines applicable to the position as outlined by professional standards and/or federal, state, and local laws, rules, and regulations.
- Considerable knowledge of personnel and management principles, practices, and techniques as they relate to the administration of manpower resources and planning, position management, staff development and training, policy development and administration, employee relations, and related personnel and management functions and services.
- Considerable knowledge of the current literature, trends, and developments in the field of personnel administration.
- General knowledge of administrative, managerial, and supervisory practices and techniques involved in directing personnel management programs and services.
- Ability to use common office machines, including popular computer-driven word processing, spreadsheet, and file maintenance programs.
- Ability to provide leadership and supervise the planning, development, and establishment of new, modified, and/or improved personnel programs, services, and activities.
- Ability to organize and supervise effective personnel management programs and services, and to promote personnel management practices as a part of the total management process.
- Ability to effectively express ideas orally and in writing.
- Ability to make oral presentations before large groups of people.
- Ability to establish and maintain effective working relationships as necessitated by work assignments.
Physical Requirements - Must be able to physically perform the basic life operational functions of stooping, crouching, reading, standing, walking, fingering, grasping, talking, hearing and repetitive motions.
- Must be able to perform sedentary work exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must possess the visual acuity to prepare and use fingers to operate a computer terminal and other office equipment.
- Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Minimum Training - Master's degree in education administration, public or business administration, and 3 to 5 years experience in public personnel administration and management; or any equivalent combination of training and experience which provides the required skills, knowledge, experience, and abilities.
Reports to: Associate Superintendent of Finance and Human Resources
FSLA Status : Exempt
Salary: Central Office Salary Schedule
Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees in this job.
If offered a position, the prospective employee must pass a required health exam, criminal records check, and drug test.
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