Location
New York, NY | United States
Job description
The General Manager is responsible for the day to day operations.
- Operations Management.
- Be accountable for all facets of the operation including the following:
- Oversees daily operations of a high-volume F&B operation
- Perform opening and closing duties
- POS – front and back of the house operations
- Manage atmosphere of the property including lighting, music, and temperature levels
- Manage all inventory and equipment
- Book DJs and Promoters
- Financial Management
- Oversee and assume responsibility for all financial aspects of the operation including the following:
- Controls operational cost and identify ways to increase profit
- Verify all daily sales transactions
- Proper cash handling procedures
- Oversees bank deposits based off a corporate approved schedule
- Authorize comps and voids for service personnel
- People Management
- Develop management team and all employees in areas including personal growth, operational knowledge, interpersonal skills, and teamwork
- Work with managers to create optimal work schedules for each department
- Source and recruit FOH & BOH team members
- Create agenda and conduct periodic management meetings
- Schedule, conduct and document employee reviews
- Recruit, Interview, hire, document, and train new front of the house employees
- Guest Relations Management
- Establish a rapport with guests to promote good will
- Primary liaison for our clientele
- Address guest complaints and problems effectively and courteously on an as needed basis
- Compliance
- Assure Compliance with and uphold applicable policies and requirements of employment laws and Gerber Group policy and procedures including the following:
- Food Handler’s Certification
- Complete opening sanitation checklist, assign sanitation projects to hourly staff, and adhere to sanitation guidelines as prescribed by standing state and city codes
- Maintain quality standards including consistency and presentation
- Ensure proper storage according to standing operating procedures
- Adhere to standing “zoning” procedures
- Maintain a clean and orderly work area to ensure safety
- Alcohol Awareness Certification (where applicable)
- Sexual Harassment/Discrimination Training
- GERBER GROUP HR Policies and Procedures
- Reporting
- Document appropriate information in Management Log Book/Software Programs and review daily
- Review pertinent Rating Reports and make appropriate adjustment
- General
- Complete projects as assigned in a timely manner
- Attend appropriate management meetings and periodic informational meetings
- Cultivate personal growth and entrepreneurial skills based on reviews and feedback from supervisors.
- Maintain a well-manicured appearance and persona that reflects the established image of the company
Job tags
Salary
